E-Commerce Customer Service Representative

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TYPE OF WORK

Full Time

SALARY

$640 - $960

HOURS PER WEEK

40

DATE POSTED

Jan 7, 2025

JOB OVERVIEW

We are seeking a reliable and skilled Customer Service Representative to join our team and assist with delivering top-notch support to our clients.

What You’ll Do:
- Provide exceptional support to customers for a leading e-commerce dropshipping company
- Handle customer inquiries and efficiently resolve issues
- Manage and troubleshoot tasks on platforms like Shopify, PayPal, and Stripe
- Utilize tech tools to manage and track customer interactions

What We’re Looking For:
- E-commerce or dropshipping experience for a German client is a nice to have, but not required
- Experience with PayPal and Shopify is a must
- Strong problem-solving and critical thinking skills
- Tech-savvy and adaptable to new tools and systems
- Excellent communication skills

Work Details:
- You must be available to work 40 hours per week, spread across 6 days, with split shifts (one morning and one night shift, PH time)

How to Apply: Send your resume and a 1-minute voice introduction (can be through vocaroo.com) briefly discussing your experience as a CSR in relation to the job description.

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