Caregiver Performance Manager – Start-Up Specialist

We are seeking an experienced and highly motivated Caregiver Performance Manager to help establish and manage the caregiver recruiting, training, and quality assurance processes for our premium home care start-up. This role is pivotal to ensuring that we hire, train, and manage caregivers who meet the highest quality standards.

While this is initially a contract-based position, it offers the potential for a permanent, full-time role for the right candidate. The ideal candidate will have expert-level experience in building training manuals, systems, policies, and procedures and a proven track record in caregiver recruitment and management.

Responsibilities:

1. Recruiting and Onboarding: Develop and implement caregiver recruiting strategies, assist with sourcing and interviewing caregivers, and ensure all candidates meet required qualifications.
2. Training Program Development: Design and build caregiver training manuals, policies, and procedures, including onboarding materials and skill development programs.
3. Compliance and Standards: Ensure caregivers comply with all legal and industry standards, including Live Scan background checks and training requirements (e.g., first aid, CPR, dementia care).
4. Quality Assurance: Establish and maintain caregiver performance standards. Implement processes for ongoing evaluations and quality control.
5. Support Business Setup: Contribute to the start-up operations by advising on best practices for caregiver management, policies, and systems.
6. Retention Strategies: Develop programs and incentives to retain high-performing caregivers.
5. Caregiver Scheduling and Coordination: Assist with caregiver scheduling and matching caregivers with clients based on skills and compatibility.

Requirements:

1. Minimum 5 years of experience in caregiver recruitment, training, and management within the home care or healthcare industry.
2. Proven ability to design and implement training manuals, policies, and procedures.
3. Strong knowledge of caregiver compliance standards, including background checks and training requirements.
Experience with quality assurance processes and performance evaluations.
4. Exceptional organizational and communication skills.
Familiarity with caregiver scheduling systems and tools (e.g., ShiftCare, WellSky, or similar).
5. Passion for delivering high-quality care and improving caregiver performance.

Contract Details:

Type: Short-term contract with potential for permanent full-time role.
Location: Remote (preferably based in the Philippines).
Start Date: Immediately.
Compensation: Competitive; commensurate with experience.

Why Join Us?

Be a part of an exciting start-up in the home care industry, where your expertise will directly impact the success of our caregivers and the quality of care we provide to clients. You will play a critical role in shaping the future of our company.

How to Apply:

Please submit your resume/CV along with a brief cover letter detailing your relevant experience. Highlight specific achievements in caregiver recruitment, training program development, or quality assurance. Include examples of training manuals or policies you’ve created, if applicable.

Please send applications to: Upgrade to see actual info