Dispute Specialist

We are a dynamic and fast-growing financial services company, committed to helping individuals improve their financial health and achieve their dreams. At Helping Hands Financials LLC, our mission is to empower our clients with the tools and support they need to access better opportunities and a better future. Our core values of self-improvement, result-orientation, inspiration, trustworthiness, discipline, coachability, and ambition are the driving force behind our success.

Contrary to the normal hiring situation, we are looking ONLY for long term committed workers that can grow within our company and provide a stable backbone within our growing company. Our desired candidate has no other job that will infringe upon the time we require our staff members to be active and working.

Shift:
CST: Monday - Friday 8:30AM (0830) - 6:00PM (1800)
1 hour paid lunch break

Pay:
Salary pay
$400/month during probation period (90 days)
$500/month after probation period. (Benefits start during this time frame)
Yearly review based on performance for salary increases and advancement opportunities.

Benefits
Quarterly bonuses available after probation ($200-800 each quarter based on performance)
PTO available after probation (10 days per calendar year)
Off for select American holidays, described in the staff handbook received upon hiring.

Job Requirements:
Credit Repair Processor Experience: 2+ years, within the past 5 years.
Strong proficiency in English - Verbal and written.
Credit Repair Cloud Software - Prior experience in utilizing credit repair cloud software.
Credit Repair Knowledge - In-depth working knowledge of credit repair processes, FDCPA regulations, and current credit laws.
Self-Motivated - Driven to complete tasks and manage time in an efficient manner..
Long Term Commitment: We are hiring permanent staff members, not temporary.

Preferred Hard Skills:
Asana - Prior experience in using software for task management and team collaboration purposes.
Postalocity - Prior experience in using software to send out dispute letters.
Adobe - Prior experience in using software to edit update templates to present to clients.
Google Suite - Prior experience in using the suite of software services for team collaboration and communication.

Preferred Soft Skills:
Detail-Oriented - Ability to pay meticulous attention to credit reports and identify discrepancies.
Problem-Solving Skills - Capability to analyze credit reports and strategize effective solutions, and planning for future repair strategies.
Positive and upbeat attitude with a track record of working effectively in a team environment.

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