Virtual Assistant for a Cleaning Company (JOB ID:TARJJH)

Job Title : Virtual Assistant for a Cleaning Company
JobID : TARJJH
Industry : Professional Cleaning
Location : PH
Hours : EST Business Hours
Pay rate : $5-$6/hr
Target Start : As soon as possible

About the Client:
The client’s cleaning business is a growing enterprise dedicated to providing top-notch cleaning services to its clients. The business is focused on maintaining high standards and client satisfaction. The client is seeking a proactive and friendly Virtual Assistant to join the team, streamline operations, enhance customer service, and manage essential administrative tasks.

Responsibilities:
Cleaner Recruitment: Assist with hiring and interviewing cleaners, ensuring candidates meet business standards.
Booking Management: Schedule and manage client bookings using the company’s chosen CRM and scheduling tools.
Customer Service: Respond to client inquiries, resolve issues, and provide exceptional service via phone, email, and chat.
Administrative Support: Handle various administrative tasks, including data entry, reporting, and document management.
CRM Utilization: Support the implementation and use of a CRM (e.g., Go High Level or Tidy Track) to manage client interactions and lead organization.
Qualifications
Proven experience as a Virtual Assistant or in a similar administrative role.
Excellent communication skills with a friendly and professional demeanor.
Strong organizational and multitasking abilities.
Proficient in tools like Google Workspace (Docs, Sheets, Gmail), scheduling software, and CRMs (preferred but not mandatory).
Ability to work independently and maintain attention to detail.
Experience in the cleaning industry is a plus but not required.