Customer Manager for One of the Fastest-Growing Start-Ups in the U.S.

Join our dynamic and fast-growing company as a Customer Manager! We are looking for a reliable and proactive team member to assist our customers via text messages. You will contribute to tasks like inbox management, calendar management, and managing customers over social media. You’ll use message templates and creative thinking to guide customers through their purchasing journey and ensure a smooth experience.

Responsibilities:
Engage with customers in group chats using predefined message templates.
Assist and guide customers through their buying experience.
Proactively manage customer interactions to close deals effectively.

Perks:
Competitive salary with yearly bonuses
Clear onboarding materials and training to set you up for success.
Growth opportunities and performance-based bonuses.
Job stability with a company that values its team members.

About Us:
Task Trooper works with American clients and helps them by managing their emails, social media accounts, bookkeeping, designs, and everything in between. We are looking to hire top off-shore talent from the Philippines to help us run our operations. We have been a business for over 5 years and have hundreds of clients, so job security is a big perk when working for us.

To Apply for the Job:

1. Change the subject line to ‘Task Trooper Customer Manager.’
2. Answer this question by selecting the letter of the best response:

If a customer does not respond to us within 2 days, which of the following do you think is the best next step?

A) Don't do anything, we don't want to bother the customer.
B) Wait a week and then send a follow-up to the customer.
C) Send a follow-up to the customer right away to help the deal close.

3. Include details about your prior work experience.

We’re excited to meet candidates eager to grow with us and provide excellent service to our customers!