Experienced Virtual Assistant for Home Healthcare Agency

We are seeking a detail-oriented and experienced Virtual Assistant with a background in home healthcare to join our team. The ideal candidate will assist with administrative tasks, client support, scheduling, and other operational duties to ensure smooth and efficient agency operations. This is an exciting opportunity to work remotely and contribute to a team dedicated to providing exceptional home healthcare services.

Responsibilities:

Manage client inquiries and communication via email, phone, and chat.
Schedule appointments for clients and caregivers, ensuring accurate and timely updates.
Maintain and organize client and caregiver records in compliance with healthcare regulations.
Assist with recruitment and onboarding of caregivers, including processing applications and scheduling interviews.
Track and manage billing, invoicing, and insurance-related documentation.
Coordinate caregiver schedules, addressing any conflicts or last-minute changes.
Perform data entry and maintain accurate records in the agency's software systems.
Support marketing initiatives, such as sending newsletters and managing social media posts.
Assist with lead generation and follow-up for new clients.
Provide general administrative support to the management team.
Requirements:

Proven experience as a Virtual Assistant or similar role within a home healthcare agency.
Strong understanding of home healthcare operations, including scheduling, compliance, and client relations.
Proficiency with office software (e.g., Microsoft Office, Google Workspace) and industry-specific tools (e.g., ClearCare, AlayaCare, or similar).
Excellent communication and organizational skills.

To Apply upload Resume and voice recording using Vocaroo