Virtual Assistant – Customer Support & Booking Coordinator

***Send your CV to ty@nimbletalentz.com***

Job Description:

We are looking for a proactive and detail-oriented Virtual Assistant to join our team! This role primarily involves answering incoming phone calls, assisting customers with booking venues offered by Vasa, and handling general customer service inquiries. Additionally, the role includes other virtual assistant (VA) tasks to support the team as needed.



Key Responsibilities:

• Respond to incoming phone calls promptly and professionally.

• Assist customers in booking venues, providing accurate information about availability, pricing, and policies.

• Address and resolve customer inquiries or concerns with excellent service.

• Perform other administrative and VA tasks, such as data entry, scheduling, or email management.

Qualifications:

• Strong English communication skills, both verbal and written.

• Previous experience in customer service or as a virtual assistant is a plus.

• Ability to multitask and work in a fast-paced environment.

• Excellent problem-solving skills and attention to detail.

• Reliable internet connection and necessary tools for remote work.

Benefits:

• Competitive Salary.

• Opportunity to work with a dynamic and supportive team.

• Remote work setup.