We are hiring a Cold Caller

Hiring a Remote Cold Call Dispatcher – Appliance Repair Company – Chicago, IL, USA
We are a dynamic Chicago-based appliance repair company seeking a skilled Remote Cold Call Dispatcher. This role offers flexibility and independence, perfect for someone who thrives in a fast-paced environment.

Qualifications:
• Fluent in English (writing, speaking, and reading).
• Proven cold calling experience with a track record of success.
• Customer care experience with excellent communication skills.
• Ability to work independently with minimal supervision.
• Positive, professional attitude.
• Familiarity with Google Sheets, Gmail, Yelp, ChatGPT, RingCentral, and CRM software (preferred).

Responsibilities:
• Conduct cold calls to introduce our services to potential clients and perform follow-ups.
• Manage technicians’ schedules efficiently to ensure timely service delivery.
• Handle customer inquiries and resolve issues promptly.
• Maintain accurate records of calls, follow-ups, and customer interactions using tools like Google Sheets and CRM software.
• Collaborate with the team to improve customer satisfaction and service efficiency.

Schedule:
• Monday to Friday, 11:00 AM - 4:00 PM CDT (Chicago Time)

Compensation:
• $300 - $400/month to start, with performance-based bonuses.

Benefits and Culture:
• Opportunities for professional growth and training.
• Flexible work environment with a focus on work-life balance.
• Collaborative team environment with regular virtual meetings.

Application Process:
• Attach a brief introduction or cover letter highlighting your relevant experience.
• When applying, please include the word lemon in the subject line.
• Include a resume or CV.

We look forward to hearing from motivated individuals who are passionate about delivering exceptional customer service and driving business growth through effective cold calling strategies.