Front Desk / Patient Care Coordinator

Join Healthcare Virtual!

At Healthcare Virtual, we pair highly qualified virtual medical assistants with our US-based clients who need various types of support. Our mission is to deliver high-quality healthcare support by providing exceptional virtual assistance services tailored to the unique needs of each healthcare provider. We pride ourselves on our dedicated and professional team who work tirelessly to enhance the efficiency and effectiveness of our clients' practices.

Position: Front Desk / Patient Care Coordinator

As a virtual medical assistant at Healthcare Virtual, you'll be an integral part of supporting healthcare practices in the US from a remote location. You'll provide essential administrative and operational assistance to healthcare providers, helping them streamline their operations and focus on delivering quality patient care.

Key Responsibilities May Include:
Manage appointment scheduling
Assist with patient inquiries via phone and email
Maintain patient records
Insurance verification and claims processing
Communication with providers
Medication authorization.


Required Skills and Qualifications:
Prior experience as a Medical VA focusing on front desk tasks
Strong knowledge of medical terminology, healthcare regulations, and administrative procedures.
Excellent English language skills in order to communicate effectively and strong interpersonal skills for interacting with patients, healthcare professionals, and insurance companies.
Proficiency in using healthcare management software, electronic health record systems, medical billing software, and common office software (MS Office, Excel).
Detail-oriented with a focus on accuracy and efficiency in all tasks.
Strong organizational skills and ability to multi-task
Ability to handle sensitive and confidential information.
Preferred Skills:
College diploma in a medical field or equivalent; additional education in healthcare administration or medical billing is a plus
Familiarity with medical coding systems
HIPPA certified


Apply Now!
If interested, please send your resume and a short cover letter. In the subject line of your application, list which Key Responsibilities from above you excel at most. This will confirm that you have read and understand the requirements and responsibilities.