General Admin Virtual Assistant

Are you passionate about productivity and love checking off tasks? Do you thrive in a fast-paced environment where every minute counts?

Main In America Cleaning Service, based in Clarksville, TN, is looking for a dedicated and reliable virtual administrative assistant to become the backbone of our company. Reporting to the Operations Manager, you'll play a crucial role in ensuring our admin operations run smoothly and efficiently.

In this role, you'll handle essential administrative tasks such as managing client scheduling, processing payroll, and maintaining important trackers like customer feedback, retention, and complaints. While some tasks may seem routine, your attention to detail and efficiency will have a significant impact on our company's success and client satisfaction. We're looking for someone who is organized, quick to execute tasks, and eager to learn and grow with us.

We highly value your ideas and feedback. We are looking for someone who is not only willing but excited to share how they have done things in the past and bring fresh perspectives to their new role. Feedback is the lifeblood of growth, and we need someone who sees it as a gift, not criticism. If you are open, eager for feedback, and ready to contribute to a feedback-rich environment, we want to hear from you.

Our company core values are:

1. Walk by Faith
2. Maximize Opportunity
3. Give Freely
4. Train Daily
5. Do What You Say

If you share these values and are excited about the opportunity to help drive our company forward, we want to hear from you. Join us and make a significant impact!

In this role, you'll handle essential administrative tasks such as:

- Close out completed jobs and manage service agreements
- Track and input payroll hours, sales, and marketing metrics
- Enter data for cost of services and price increase reports
- Schedule new clients and order uniforms as needed
- Maintain client retention, customer feedback, and complaint trackers
- Write and update standard operating procedures (SOPs)
- Handle customer feedback and resolve complaints

SERIOUS APPLICANTS ONLY: your next step is to complete a personality test to further check your fit for the role. It should only take about 10 minutes to complete. Pay close attention to the instructions and be as honest as you can when answering. There are no right or wrong answers and the best way to get accurate results is to be honest to your own personality.

Here is the link to the survey: go.cultureindex.com/p/FHHCIA3JHJbUepu

All serious applicants, please include in the subject line of your application our mission listed on our Facebook page.

IMPORTANT: DO NOT CONTACT THE COMPANY THROUGH LINKEDIN, FACEBOOK, INSTAGRAM, OR DIRECTLY EMAIL. ANY CANDIDATES REACHING OUT DIRECTLY WILL BE ELIMINATED.