Intake Coordinator

We are seeking an experienced Intake Coordinator to join our growing team at Applied Behavioral Analysis (ABA) Services. As an Intake Coordinator, you will play a crucial role in providing exceptional customer service and coordinating the onboarding process for families seeking our ABA services.


RESPONSIBILITIES:


- Answer incoming phone calls from families inquiring about our ABA services and insurance coverage.
- Collect and review all necessary documentation from families to enroll them in our services
- Follow up with families to ensure they have submitted the required documents
- Utilize our CRM system (HubSpot) to track and manage the onboarding process
- Participate in daily team meetings to provide updates and collaborate with the clinical and scheduling teams
- Maintain excellent communication with families throughout the onboarding process

QUALIFICATIONS:

- Excellent verbal and written communication skill
- Strong organizational and multitasking abilities
- Proficient in using CRM software (experience with HubSpot preferred)
- Familiarity with the healthcare or social services industry is a plus
- Ability to work remotely and participate in daily virtual meetings
- Commitment to providing high-quality service and support

If you are passionate about making a difference, we encourage you to apply.

To ensure that we find the best person for the job, please do not submit your application via Online Jobs. Instead, please send your application to holly@elitestandardrecruitment.com. We offer a competitive salary and a dynamic work environment.