Implementation Assistant (Junior Monday.com Consultant)

?????????COCONUT VA IS HIRING!?????????
VA Role: Implementation Assistant (Junior Monday.com Consultant)
Job Code: 20506
????Rate: $8 USD / hr

? Check if you qualify here: https://bit.ly/cva-pqtest
IMPORTANT: If you qualify, kindly indicate the job code on item # 8 on the application form.

????RESPONSIBILITIES:
- Collaborate with senior consultants to design and build client-specific workflows in Monday.com
- Attend client calls, take comprehensive notes, and ensure action items are tracked and completed
- Manage email communications with clients and internal teams
- Build and modify dashboards, automations, and templates in Monday.com
- Assist with data migration processes and ensure data integrity
- Research and suggest potential solutions to meet client needs
- Track project progress and maintain project-related documentation
- Troubleshoot issues within the platform and provide support as needed
- Maintain high standards of client satisfaction through responsive communication and proactive problem-solving

Good to haves:
- Experience with Monday.com or other CRM/project management platforms
- Basic knowledge of data migration processes or handling data in Excel/Google Sheets
- Prior experience in a client-facing role or project coordination
- Familiarity with no-code automation tools

????NON-NEGOTIABLES:
- Attention to detail and accuracy in all tasks
- Clear and fluent communication in English, both written and spoken
- Previous experience or familiarity with project management tools (e.g., Monday.com, Asana, Trello, etc.)
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Basic understanding of workflows and business processes
- Strong organizational skills and the ability to prioritize tasks effectively
- Willingness to learn new software and tools as needed
- Customer-focused mindset with strong problem-solving skills
- Collaborative and team-oriented work style

?Availability: 40 hours/week | (EST)

? Check if you qualify here: https://bit.ly/cva-pqtest

IMPORTANT: If you qualify, kindly indicate the job code on item #8 on the application form.

Thank you! Looking forward to your applications!