Multi-Skilled Virtual Assistant for E-Commerce, Customer Service & Social Media Management (#4748)

We are seeking a highly adaptable, intelligent, and proactive Virtual Assistant to support a growing business that operates a physical clinic, a virtual clinic, and an online program. This role is perfect for someone who is eager to assist in a fast-paced environment and is skilled in customer service, e-commerce support, and social media management. The ideal candidate will be reliable, quick to learn, and able to handle a variety of tasks independently.

Responsibilities:

Customer Service:

- Answer and manage client emails.
- orders for supplements and vitamins.
- Manage booking links for client appointments and services.
- Handle customer billing via PayPal.

E-Commerce Support:

- Assist with online orders on various platforms.
- Manage PayPal and other e-commerce tools.
- Help maintain product and service listings.

Social Media Management:

- Create and schedule social media posts (primarily Facebook and Instagram).
- Engage with followers through comments and messages.
- Track and analyze social media metrics.

-Zoom Support:

- Assist with group calls, breakout room setup, and recordings.
- Help manage Zoom meetings for client consultations and internal team sessions.

Other Administrative Tasks:
- Assist with setting up courses and managing content on Kajabi.
- Help with general administrative tasks as needed.
-P rovide support for any ad-hoc tasks related to business growth.

Qualifications:

- Proven experience in customer service, e-commerce, and social media management.
- Familiarity with tools like PayPal, Shopify, Squarespace, Kajabi, and Zoom.
- Strong written and verbal communication skills.
- Ability to adapt quickly, learn new tools and processes, and work independently.
- Ability to multitask and manage multiple priorities.
- Prior experience in online business operations or virtual assistance is a plus.
- Social media marketing experience is a bonus but not required.

Preferred Skills:

- Experience with content creation and posting on Facebook and Instagram.
- Knowledge of Kajabi or similar platforms for course management.
- Ability to assist with basic publishing and marketing tasks for books (optional but a bonus).

Work Schedule:

- Part-time, 20 hours per week (flexible hours).
- The position will involve occasional overtime based on business needs.

Salary:

Competitive, based on experience and skillset. We are looking for a skilled VA who can handle multiple responsibilities, and compensation will be adjusted based on experience.

Non-Negotiables:

- Screenshot and productivity tracker required.
- Credit score.
- Graveyard shift required for US Timezone.

Benefits:

- Paid 30 business days of training (focused on both mindset and skillset).
- Work-from-home opportunity.
- 7th month, anniversary, and performance bonuses.
- Access to training resources.
- Collaborate with an excellent community of VAs.
- Weekly payment.

How to Apply:

Also, please answer the following questions to help us determine if you’re a good fit for the role:

1. Who is the most influential person in your life and how did they impact you?
2. What is the toughest obstacle you have encountered in life? Did you overcome it? How?
3. How would you define success in your personal and business life?
4. Can you tell me about a time when you made a mistake at work? How did you handle it?
5. Describe a situation where you faced significant challenges or setbacks. How did you stay motivated and persevere through them?
6. Can you give an example of a time when you had to come up with a creative solution to solve a problem with limited resources?