E-Commerce Director (E-Commerce General Manager)

The E-Commerce Director is responsible for managing and aligning the efforts of the Operations Manager, Growth Profit Hacker, and Creative Manager to ensure seamless execution of the company’s e-commerce strategy. This individual acts as the bridge between the CEO and the team, focusing on KPI tracking, problem-solving, and strategic growth across multiple platforms such as Amazon, Walmart, Shopify, and others.


Key Responsibilities:

Team Leadership:
Supervise and coordinate the Operations Manager, Growth Profit Hacker, and Creative Manager.
Ensure team alignment with company goals and KPIs.
Performance Monitoring:
Develop and oversee dashboards to track KPIs across platforms.
Identify and address bottlenecks or underperformance issues.
Platform Oversight:
Manage sales and growth strategies across Amazon, Walmart, Shopify, and other platforms.
Stay updated on e-commerce trends and platform-specific policies to optimize performance.
Problem Solving & Decision-Making:
Act as the primary problem solver, addressing daily operational challenges.
Provide solutions and ensure implementation with minimal disruption.
Reporting:
Regularly update the CEO on team performance, major issues, and progress on strategic goals.
Provide actionable insights for continuous improvement.
Cross-Functional Collaboration:
Ensure seamless communication and collaboration across departments.
Oversee project timelines and hold team members accountable for deadlines.


Experience Required:

E-Commerce Expertise:
5+ years in roles such as Brand Manager, Marketing Manager, or Product Manager within e-commerce.
Experience managing teams and sales across platforms like Amazon, Walmart, Shopify, or similar marketplaces.

Team Management:
Proven ability to manage cross-functional teams and delegate tasks effectively.
Experience in project management, ensuring task follow-ups and accountability.

Data-Driven Approach:
Strong understanding of KPIs and metrics for e-commerce success.
Ability to interpret data and make strategic recommendations.

Problem-Solving Skills:
Exceptional ability to address and resolve day-to-day operational challenges.
Experience implementing solutions in a fast-paced environment.

Technical Proficiency:
Familiarity with tools like Google Sheets, project management software, analytics dashboards, and e-commerce platforms.


How to Apply:
If you're ready to take on this exciting opportunity, please fill out the form below. We look forward to hearing from you!
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