Salesforce Administrator (On-Site Cebu Business Park)

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Rate: $7/hr, and earn 70,000 PHP +/month.
Schedule: Monday to Friday: 9:00 AM - 5:30 PM PST with a 30-minute unpaid lunch, and two 15-minute breaks


Key Responsibilities:
System Configuration:
- Create and manage user profiles, roles, and security settings to control data access.
- Design and implement custom objects, fields, and data validation rules to match specific business processes.
- Configure workflows, process builder flows, and approvals to automate tasks and streamline operations.
- Set up custom reports and dashboards to provide key insights and data visualization.

User Management:
- Onboard new users and manage existing user accounts, including assigning licenses and permissions.
- Provide ongoing user training and support on Salesforce features and best practices. Troubleshoot user issues and resolve system errors.

Data Management:
- Monitor data quality and implement data cleansing procedures to maintain accuracy.
- Develop data migration strategies to import and export data as needed.

System Maintenance:
- Apply Salesforce updates and patches to ensure system stability and compatibility.
- Monitor system performance and identify potential issues.
- Collaborate with IT teams to address technical challenges.

Business Analysis:
- Work closely with business stakeholders to understand their needs and translate them into Salesforce configurations.
- Analyze usage data to identify areas for improvement and optimize Salesforce functionality.

Required Skills:
- Salesforce Platform Expertise: In-depth knowledge of Salesforce features, including object management, fields, workflows, validation rules, reports, dashboards, and security settings.
- Technical Skills: Basic understanding of data management, data manipulation, and data integration concepts.
- Communication Skills: Ability to effectively communicate with both technical and non-technical users to gather requirements and explain complex concepts.
- Problem-Solving: Strong analytical skills to diagnose and resolve system issues.
- Attention to Detail: Ability to maintain data accuracy and ensure system configurations are precise.

Certifications:
- Salesforce Certified Administrator

Must Have Requirements:
- Self-starter with the ability to learn new systems that integrate with SFDC
- SFDC Admin experience and certification required
- Basic understanding of data management, data manipulation, and data integration concepts in SFDC
- Proficiency in Google Sheets, including the ability to use complex formulas and functions

Good To Have Requirements:
- Familiar with other systems like HubSpot and Zendesk