Chat Specialist/Customer Support

We are hiring again!

Do you have excellent English typing skills? Are you someone who is trustworthy, independent, detail-oriented, and takes pride in their work?

We value honesty, reliability and we are looking for a Chat Specialist who will play a vital role in ensuring the quality of our product. The role will include:
- Using our computer live chat system to qualify customers
- Analyzing application data for accuracy
- Following laid-out processes
- Reading in-between the lines of text conversations to pick up on little details

Required:
- Daily Schedule (post-training) - 8 hours + 30-minute lunch. 5 days a week.
- Must have open availability from 5:00AM PST to 10:00PM PST, as the daily schedule varies.
- Training: 4 weeks of intense paid training. Training schedule may also vary from post-training schedule.
- Must have a computer monitor, not just a laptop.

Requirements:
- Excellent English (Test score of a C2 Advanced/Mastery with a screenshot)
- IQ test completed (Test score of 9+ out of 10 with a screenshot)
- Fast typer with high accuracy
- Accuracy of details is a must and will be monitored
- Tech-savvy
- Fast and stable main internet access, with a fast, reliable back-up internet access also
- Must provide a National Police Clearance

- Experience as a chat specialist or using a chatting platform (asset)
- Experience using SalesForce, Zoom and Slack (asset)
- Understands vehicle types and brands (asset)


IN ORDER TO BE CONSIDERED:
Please send a 30-60 second video explaining why you’d be a good candidate for the chat specialist role at Dealer Media.

Benefits:
- Full-time permanent position
- Vacation and Holidays
- PhilHealth
- SSS
- Pag-IBIG fund

When you apply, send a message that includes what your favourite food is!
www.dealermedia.com