JR-15161: Outbound Transfers - Sales Fronter (WFO: Oritgas/Clark)

We’re Hiring: Outbound Transfers - Sales Fronter

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an Outbound Transfers - Sales Fronter to join our team at Cloudstaff, the #1 workplace everywhere!

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Role: Outbound Transfers - Sales Fronter
Work Arrangement: WFO - Ortigas / Clark
Schedule: Night Shift

Job description:
Work From Office- This is a Work-From-Office Setup based in Ortigas or CRK

About This Job: The Sales Fronter plays a crucial role in the sales process by outbound calling qualified leads and initiating the sales process. The ideal candidate will possess strong communication skills, an ability to build rapport with clients, and the drive to meet or exceed transfer targets. This role is perfect for someone who thrives in a fast-paced environment and is eager to contribute to a team-focused sales strategy.

Our compensation plans are unmatched, including base pay, uncapped commission, bonuses, and daily incentives.

Responsibilities:
o Proactively identify and engage with potential clients through outbound cold calling
o Personally responsible for meeting monthly individual goals, quotas and metrics
o Manage member information confidentially and accurately
o Collaborate with team members to meet monthly goals
o Listen to the member’s travel needs and wants
o Overcome initial reluctance
o Conduct introductory calls to discuss the client’s needs, introduce company services/products, and provide an overview of potential solutions.
o Schedule follow-up calls for account managers, ensuring smooth handoff for the next phase of the sales process.
o Maintain accurate records of all interactions, updates, and statuses within the CRM system.

Qualification and requirements:
o 2+ years of outbound sales experience in a BPO setting doing mini-vacs/memberships
o Excellent verbal and written communication skills
o Comfortable making outbound calls
o Strong interpersonal skills with the ability to build rapport quickly with potential clients.
o Advanced communication skills to help explain the products and services to the members
o Ability to be successful in performance, commission, and bonus-driven environment
o Passion to help members, co-workers, and growth of the company
o College graduate preferred/College level welcome.
o Self-motivated and able to learn quickly.
o Ability to work in a fast-paced, quickly changing environment.
o Demonstrated experience handling escalated customer service issues and providing resolution by negotiation.
o Ability to handle multiple tasks at the same time, strong time management
o No attendance and reliability issues.
o Familiarity with CRM software/ auto dialer telephony system and lead generation tools is a plus.
o Onsite role and willing to work Night Shift and shift schedules as needed.

Perks & Benefits:
- Monthly Commission: Average of PHP 20,000 - PHP 25,000 per month — No incentive cap!
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of - employment
Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In house psychiatrist available to support employees' well-being

Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff: Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

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Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

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