Amazon Account Specialist (Suspensions & Deactivations - Health Category)

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TYPE OF WORK

Any

SALARY

TBD

HOURS PER WEEK

TBD

DATE POSTED

Dec 19, 2024

JOB OVERVIEW

Job Description:
We are seeking an experienced Amazon Account Specialist to assist in managing health-related product accounts that have been suspended or deactivated. The ideal candidate will have in-depth knowledge of Amazon’s policies, procedures, and appeal processes, especially concerning health and wellness products.

Responsibilities:

*Investigate reasons behind account suspensions or deactivations.
*Draft and submit professional and effective appeal letters to Amazon.
*Monitor the appeal process and communicate with Amazon support teams to expedite resolutions.
*Maintain compliance with Amazon’s rules to prevent future suspensions.
*Provide recommendations for risk mitigation and account health improvement.
*Collaborate with the internal team to address operational or documentation issues contributing to the suspension.

Qualifications:

*Proven experience in handling Amazon account suspensions or deactivations.
*Strong understanding of Amazon policies, particularly for health-related categories.
*Excellent problem-solving skills and the ability to work under pressure.
*Exceptional communication skills (written and verbal).
*Familiarity with preparing and managing essential documentation (e.g., invoices, business licenses, compliance certificates).
*Experience with tools like Seller Central and related account management platforms.

Preferred Skills:

*Knowledge of health product regulations and Amazon compliance guidelines.
*Prior experience with successful reinstatements of health-related accounts.

Benefits:

*Competitive pay based on experience.
*Can work from 9:30 AM EST to 2:00 PM EST.
*Opportunity to work remotely with a dynamic team.

How to Apply:
Send your resume, a cover letter, and examples of past success with account reinstatements (if applicable) to romelie@topselectedbrand.com or message via Skype live:.cid.3a85d7ae7b4b56b.

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