ECommerce Virtual Assistant

JOIN OUR GROWING TEAM AND SHAPE YOUR FUTURE WITH US!

Why Join Us?

- Job Stability: Over 35 years of market success, offering long-term security.
- Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
- Be part of a growing, innovative company in the fine jewelry industry.
- Competitive opportunities for skill development and career advancement.

Description

Do you thrive in a fast-paced environment and enjoy order processing from start to finish, If so, this position is for you.

We are looking for a driven and results-oriented ecommerce virtual assistant to join our growing business.

**Key Responsibilities:**

**SKU Management:**

- Maintain accurate and up-to-date SKU records to ensure a seamless shopping experience for customers.
- Organize and manage all product information to guarantee easy access and usability across departments.

**Image/Creative Quality Control:**

- Review, approve, and ensure all images and creative assets meet the company’s quality and branding standards.
- Collaborate with creative teams to address and resolve any quality issues.

**Competitor Research:**

- Conduct thorough market and competitor analysis to identify industry trends, pricing strategies, and potential opportunities for growth.
- Present actionable insights to guide strategic decision-making.

**Requirements:**

- **Experience:** 1-2 years in e-commerce or a related digital operations role.
- **Technical Skills:** Proficient in Microsoft Excel or Google Sheets, with the ability to analyze and manage data effectively.
- **Attention to Detail:** Strong ability to identify inconsistencies and ensure accuracy in all deliverables.
- **Communication:** Excellent verbal and written communication skills, enabling effective collaboration with cross-functional teams.
- **Independence:** Self-motivated with the ability to manage multiple tasks, prioritize workload, and meet deadlines without constant supervision.

About Us:

**Brilliance.com** is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.