Supplier Relationship Manager

Please apply via https://2san.bamboohr.com/careers/128?source=aWQ9MTY=. We will not be reviewing candidates in Online Jobs.ph.

COMPANY OVERVIEW

We believe in Excellence, Integrity, Agility, Rigor and Fearlessness. To consistently deliver on our promise of “Better care. Better life”, these five core values form the bedrock of our identity, culture and success. They give us a common purpose and we all collectively understand them, work towards them and live by them every day.

2San is a leading global distributor designing and delivering an expanding range of products and solutions that fit into three core categories: Clean, Protect and Test.

We’ve grown rapidly into an industry ‘disruptor’ in our own right by championing innovative products and solutions that seek to deliver better care, better life. We advocate for the movement that empowers people to own their own health and make informed decisions about it.

As a partner of choice, 2San’s client-base has spans government institutions worldwide, at central and region/state levels, the private healthcare sector, and some of the largest private sector corporations on the global stage: MacDonald’s, Costco, Amazon, Walmart, Rolls Royce and the Woolworths Group, to name but a few.

We have ambitious plans for our future and as a valued member of our team we look to you to share in, and embody, our vision – to make our journey your journey. We’re invested in you, and dedicated to fostering a vibrant culture that develops your skills, nurtures your potential, and stimulates your professional growth for a lasting career with us.

This job profile will not remain static as you will be empowered to map out your own trajectory and showcase your abilities to ensure you reach potential and thrive.



ROLE OVERVIEW

The Supplier Relationship Manager will play an important role in shaping the future of our supplier strategy as we move from transactional engagements to strategic, performance-focused partnerships.

This role will focus on managing key supplier relationships with global suppliers / manufacturers to drive performance improvements, cost efficiencies, and long-term value. The individual will track and report on supplier KPIs, document interactions, and prepare materials for monthly and quarterly business reviews, while focusing on continuous improvement and cost-saving initiatives across the supply chain.

In addition, the role will provide backup purchasing support to the team as needed, making familiarity with purchasing and procurement processes highly desirable.



Key Attributes: HUNGRY, HUMBLE & SMART



KEY ACCOUNTABILITIES/RESPONSIBILITIES

Monitor Supplier Performance: Track and analyse supplier KPIs (e.g., on-time delivery, quality, cost) on a regular basis. Document and report on performance trends, highlighting areas of concern or opportunities for improvement.

Supplier Relationship Management: Communicate with suppliers regularly to address performance issues, resolve discrepancies, and negotiate improvements. Build and maintain strong relationships with key suppliers through clear and professional communication.

Prepare Business Review Materials: Act as primary responsible person for preparing presentations / reports for key supplier meetings. This will involve gathering and analysing supplier performance for supplier reports. Also collating information from the supply chain and product teams into professional presentations that will form the basis of meeting discussion.

Implement Cost Efficiency Initiatives: Collaborate with suppliers to identify cost-saving opportunities. Negotiate pricing adjustments, streamline processes, and implement cost reduction strategies to improve overall supply chain efficiency.

Maintain Supplier Documentation: Document all supplier interactions, including business review meetings, performance evaluations, and corrective actions. Ensure supplier-related documentation is up-to-date and accessible for future reference. Also maintain a live supplier data base recording all key contact details / addresses.

Provide Backup Purchasing Support: Assist the procurement team with purchasing tasks as required. This may include placing orders, managing purchase orders, coordinating delivery schedules, and ensuring timely fulfillment of orders.

Resolve Supply Chain Issues: Coordinate with suppliers and relevant 2San teams on any supply chain issues related to supplier performance, such as late deliveries, product quality concerns, or order discrepancies. Act as a primary contact to resolve issues promptly and prevent recurrence.

Monitor Supply Chain Risks: Capture and report against any supply chain risks that may impact 2San suppliers or orders, such as supply disruptions, shipping constraints, adverse weather events. Also work with suppliers to capture a forward schedule of all planned holiday closures / factory downtime.

This role will be required to work a shift for the agreed hours of 13:00 to 22:00 PHP time (1 hour break included) to allow for overlap with our supplier base in Asia as well as the UK where our Supply Chain Director is based.



KEY SKILLS & EXPERIENCE

Previous experience in supplier relationship management
Previous experience working with Supplier Management systems
Previous experience working with Microsoft Business Central desirable
Strong communication skills
Capable to work under pressure
Excellent English-speaking skills
Proficient in Microsoft Office (Excel, Powerpoint, Word)
Previous experience in procurement / purchasing processes


PERSON SPECIFICATION

Technical Expertise

· A relevant bachelor’s degree, or equivalent professional qualification.

· A minimum of 3 years post qualified experience in a similar role, preferably within a start-up or scale up environment.

OR

· A minimum of 6 years recent experience in a similar role, preferably within a start-up or scale up environment.

AND

· Significant executive support experience

· Proficient in the use of the MS Office suite

· Experience within a fast-paced and high energy environment

· An aptitude for executing business improvement initiatives.

· Experience of troubleshooting problems and providing recommendations.

· Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.

· Able to maintain a high level of integrity and discretion in handling confidential information.

· Excellent judgment is essential.

· Ability to switch gears at a moment’s notice.

· Experience in a global business environment

· Experience in a start-up environment.



Special Aptitudes

· High-impact communication skills with the ability to influence

· Ability to nurture collaborative relations

· Relentless focus on stakeholder needs and service excellence

· Ability to work under pressure with a positive “can do” attitude.

· Superb time management, analytical, decision-making, and problem-solving skills.

· Proactive and agile work ethic



Circumstances & Compensation

Fluent in English (C2 or above)
Must be eligible to work in UK time zone
Location: Remote, work from home
Compensation: 50,000 PHP per month
Perks & Benefits: Work from home, Paid training and ongoing learning & development courses, Access to 2San’s EapAssist Employee Program, Centr Fitness App and Wellness Subscription, Birthday Cake, Monthly Game Prize, 13th Month Pay, Annual PHP get together event, Annual Job Review and Contract Renewal
We believe in looking after the people who power our business. That’s why we give everyone who joins access to Perkbox. It’s part of our commitment to look after you beyond just the pay packet. A Perkbox account gives you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!


Technology Setup

In addition to the above, you must also have the appropriate technology system & software in place as below:

Internet not lower than 50 MBPS
Less than 3 year old Laptop or PC with at least Intel Core i3 processor and 4GB RAM (or equivalent)
Noise cancellation headset & a webcam