Personal Assistant and Business Support Specialist

About Buddle
Buddle was established in response to the need for a trusted and value-driven remote team solution. Engaging remote employees can be a daunting proposition for both businesses and individuals, but we are passionate in showing you the many financial, social and environmental benefits of a remote team. All of our team work from home, allowing them the flexibility to create the lifestyle they desire. A suitable and professional home office is a prerequisite for all our team. Buddle employees love the healthy team culture and enjoy their regular meetups, social events and reward programs.



About the Client / The Role
Our client is a dynamic Start-up and a fast-growing niche content production company in Australia’s aged care space, dedicated to reducing social isolation and disconnection among seniors across the nation. They are committed to providing engaging, relevant content and community-building opportunities for elderly citizens both in aged care and at home. As a Personal Assistant, you will play a crucial role in supporting the Founder/CEO and their small yet growing team, ensuring the smooth day-to-day operations of our client’s business. You will be responsible for a wide range of tasks, including administrative duties, social media management, sales support, and content creation assistance.


Key Responsibilities
Administrative Support:
Calendar Management - manage the CEO’s calendar and schedule meetings with clients, stakeholders and partners.
Inbox Management - monitor, screen and respond to incoming emails and enquiries
Travel and Logistics Arrangement - handle travel / meeting arrangements and expense reports.
Document Preparation - Creating and editing and proofreading documents, such as presentations, reports, and correspondence
Event Planning and Coordination - organising meetings, conferences, and other events, including booking venues, managing guest lists, and coordinating logistics for the CEO.
Manage and maintain company files and records.
Set up systems and processes to benefit future employees and the business as a whole
Assist with monthly receipt management tasks as set by CFO

Social Media Management:
Oversee and manage the company’s social media accounts including LinkedIn, Facebook and Instagram
Monitor and respond to comments and direct messages.
Analyse social media metrics and share reports
Prepare and manage monthly newsletters and blogs

Sales & Marketing Support:
Assist with lead generation and prospecting.
Schedule and coordinate discovery calls and meetings.
Maintain and update the company’s CRM system.
Prepare follow-up documentation for customers in the sales pipeline such as proposals, welcome packs etc

Content Research and Support:
Assist with research and content ideation, working closely with the Content Producer.
Edit, review and proofread content
Assist with Website content to keep updated with changes
Assist with image creation of new content as it is uploaded to the website
Create and manage two-way live streaming sessions as needed on website

Other Responsibilities
Make necessary process suggestions and improvements that can help the team
Contributes to team effort by accomplishing related results as needed
Perform other related tasks and duties that may be assigned later on


About You
At least 5 years of experience in Personal Assistant / Executive Assistant roles for global companies
At least 3 years of experience working for Australian companies
You possess meticulous attention to detail
You boast strong organisational and time management skills.
You have excellent written and verbal communication skills in English
Familiarity with CRM systems - Go High-Level CRM (https://www.gohighlevel.com) experience is a bonus
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Proficiency in Google Suite (clients preferred Suite)
Ability to work independently and as part of a team.
A positive and proactive attitude. You are able to adapt to the fast-paced work environment.
Be proactive and preemptive in assessing tasks that need to be done.


Buddle Benefits Included:
Health insurance
Internet allowance
KPI incentive program
Fortnightly virtual happy hour
Annual group offsites

Finer Details
Schedule: 7am-4pm PHT (1 hour lunch break), Monday - Friday
Ideal Start Date: 6th January 2025