Local SEO Specialist

Job Opportunity:

Ring Ring Marketing is looking to add a key member to the Local SEO team. We are seeking a highly detailed individual with strong customer service skills.


Job Title: Local SEO Specialist

Job Status: Full-Time

Job Purpose:

Provide excellent service to clients in matters related to Local SEO work, take full ownership of assigned tasks, and strive to continuously contribute to local ranking efforts and client success.


Key responsibilities and accountabilities:

Client Support:

- Communicate with clients daily via email to answer their questions, gather necessary information, coordinate verifications, or other related matters.

- Provide excellent, professional service through all client interactions.

- Help support Account Managers with any questions, concerns, or requests their clients have related to your responsibilities within the Local SEO department.

- Contribute to Local SEO initiatives aimed at providing our clients with the best possible results in their marketing campaigns.

New Client Onboarding:

- Review information received from new clients and follow up with Account Managers and/or clients to obtain missing data as needed.

- Complete research on new clients to determine the status of their local citation presence, noting key data discrepancies and findings.

- Input new client data into spreadsheets, with a high focus on accuracy and detail.

Local Citation Work:

- Complete assigned business listings for all Local (and SEO) clients.

- Monitor listings for business information changes that may occur. Correct and update citations as needed.

- Contact Customer Support at various business directories to troubleshoot issues as needed.

- Continuous Learning-- Latest News/Industry Changes:

- Attend daily lineup meetings and weekly Department meetings to learn news, trends, rankings, updates, initiatives, strategies, etc.

- Attend webinars as required, related to Local Search and Local SEO.

- Read articles/books/news related to Local Search and Local SEO, as assigned by management.

- Attend Company-Wide Meetings and Team Building Activities:

- Attend company meetings, utilizing web cam and headset to interact with team members and actively participate.

- Perform other duties as needed to provide quality service and results for clients.


Qualifications/Skills/Abilities:

- Bachelor’s degree required.

- Ability to work 8am – 5pm central standard time. Schedule is strict with no flexibility.

- Willing to install Time Doctor app, which ensures productivity by tracking work hours, keyboard activity, and mouse movements.

- Online Marketing experience required

- Experience in the areas of SEO, Local SEO and citations is a plus but not required.

- Strong customer service skills required.

- Experience providing professional support to customers/clients via phone and email required.

- Friendly and professional phone & email demeanor required.

- Extremely detail-oriented, with a keen eye for finding errors or discrepancies that many people would overlook.

- Must have the ability to troubleshoot issues that arise and independently discover solutions.

- Excellent computer skills required. Proficiency with Microsoft Teams, Google Drive, Google Sheets, Microsoft Outlook, Microsoft Excel, and Microsoft Word required.

- Experience maintaining detailed computer records/spreadsheets/documents preferred.


If you believe you would be a good fit for our full-time Local SEO opportunity, please email your resume and cover letter to evelyn@ringringmarketing.com. Please include “orange panda” in your email subject. We look forward to hearing from you!