Virtual Assistant for Your Pilot Academy

Your Pilot Academy is an online course platform dedicated to providing aspiring pilots with the knowledge and tools they need to achieve their dreams. We are seeking a dedicated and resourceful Virtual Assistant to join our team for a long-term partnership. We value independence, proactivity, and teamwork and we’re looking for someone who embodies these qualities.

Responsibilities
As our Virtual Assistant, your primary focus will be on supporting and enhancing the operations of our online course website. Your responsibilities will include:

Administrative Tasks:
Manage schedules, including team meetings and events.
Organize and maintain digital files and records.

Proactive Contributions:
Identify areas for improvement in processes and workflows.
Suggest and implement solutions that enhance efficiency.

Website Management:
Upload and update course materials.
Monitor and respond to user inquiries or issues on the platform.
Ensure the website is up-to-date and functioning properly.

Content Management:
Proofread and edit course content for accuracy and clarity.
Assist in creating and scheduling blog posts, newsletters, and social media updates.

Customer Support:
Provide timely responses to student queries via email and chat.
Troubleshoot common user issues and escalate complex problems.

Marketing Support:
Assist in executing email marketing campaigns.
Track and report on marketing performance metrics.

Requirements
To excel in this role, you should possess the following skills and qualifications:

Language Proficiency:
Exceptional written and verbal English communication skills.

Technical Skills:
Familiarity with online course platforms (e.g., Teachable, Kajabi, or similar).
Proficiency in tools such as Google Workspace, Slack, and Asana.
Basic knowledge of email marketing platforms (e.g., Mailchimp) is a plus.

Work Ethic:
Ability to work independently and proactively tackle challenges.
Strong organizational skills and attention to detail.

Team Fit:
Collaborative mindset and ability to work harmoniously with team members.
Adaptability to dynamic project needs and priorities.

Experience:
At least 2 years of experience in a similar role is preferred.

What We Offer
A long-term, stable partnership with a supportive and friendly team.
Opportunities for professional growth and skill development.
Flexible working hours.

Application Process
To apply for this position, please send the following:
- A cover letter detailing your relevant experience and why you’re a great fit for Your Pilot Academy.
- Your resume/CV.
- A video (2-3 minutes) answering the following questions:
Why are you interested in this position?
What do you know about our company?
What is your ideal work environment?
What are your strengths?
Where do you see yourself in 3 years?

Successful candidates will be given a task to complete, allowing us to assess their skills and suitability for the role.


Email your application to: management@cloudvalley.co with the subject line: Virtual Assistant Application – Your Pilot Academy.