General Assistant Ecommerce

APPLY HERE: https://forms.gle/cqhHA3uxwa3mLUnt6

Dear Prospective Virtual Assistants,
Are you a fast learner with a knack for solving problems, implementing solutions, and keeping operations seamless? We’re looking for a motivated and resourceful Virtual Assistant to support the growth of our e-commerce business. This role is perfect for someone who thrives in dynamic environments, excels at organization, and takes ownership of their tasks to drive business success.

What You’ll Do:
You’ll be at the core of our operations, ensuring everything runs efficiently and effectively. Key responsibilities include:
Core Responsibilities
Workflow Management: Streamline and optimize business processes for maximum efficiency.
Shopify Setup & Optimization: Create, manage, and enhance Shopify stores based on detailed instructions.
Financial Oversight: Track daily profit and loss, and generate accurate financial reports.
KPI Monitoring: Keep a close eye on performance metrics to ensure team and business goals are consistently met.
Communication Management: Handle emails and maintain smooth communication across teams.
SOP Creation: Develop and maintain Standard Operating Procedures (SOPs) to ensure repeatable, efficient processes.
Task Delegation: Assign tasks to the right team members, provide necessary guidance, and ensure timely completion.
Market Research: Explore the best tools, strategies, and trends to stay ahead in the e-commerce landscape.
Payment Processor Management: Manage multiple payment processors (Stripe, PayPal, Airwallex) to ensure smooth transactions and account health. Develop strategies to prevent disputes and maintain trustworthiness.
Side Note* For the most procedures we have already SOP’s. But we are looking for someone who can find things out individually and improve SOP’s.

Additional Opportunities (Optional but valuable)
Media Buying: Assist in managing ads on platforms like Facebook.
Product Research: Identify potential winning products within our niche.

Who You Are:
We’re looking for someone with the following qualities:
Strategic Problem-Solver: You can quickly analyze situations, identify solutions, and take action.
Detail-Oriented Organizer: You excel at structuring tasks, maintaining processes, and aligning information for seamless execution.
Team Player: You thrive in collaborative settings, inspire others, and ensure the team operates at its best.
Delegation Expert: You know how to outsource tasks effectively and ensure quality outcomes.
Payment Processor Pro: You understand the nuances of Stripe, PayPal, and Airwallex, including dispute prevention and setup, and know how to maintain a professional and reliable brand image.
Results-Driven: You’re focused on achieving goals, tracking performance, and driving measurable improvements.

What You Bring:
Experience with Shopify and/or e-commerce platforms.
Hands-on experience setting up and managing Stripe accounts, including dispute prevention strategies.
Familiarity with financial reporting, including profit and loss tracking.
Strong organizational and communication skills.
A proactive mindset and solution-oriented approach.
Experience managing teams, outsourcing tasks, and motivating others (a big plus!)

Important Application Requirements:
We want to hear about real-world experiences managing and setting up Stripe and Shopify accounts. In your cover letter, share specific examples of how you’ve successfully handled these tasks, including any challenges you faced and solutions you implemented. Please include the word "Generous" in your summary to confirm that you’ve read this job description carefully.
We are filtering out AI-generated messages and are only interested in authentic, self-written letters tailored to this role.

What We Offer:
A remote, flexible work environment with a supportive team.
Opportunities to grow with a fast-scaling e-commerce company.
A role where your contributions directly impact business success.
If you’re excited to bring your skills to a growing e-commerce business, apply now and tell us why you’re the perfect fit! We look forward to welcoming you to the team!