Customer Manager

Hi there, we are looking to bring on a full-time team member to join our fast-growing company!

Job Description: We are looking for a dedicated customer manager who will interact with our customers over text messages. We have group chats with our customers, you will be added to these messages, and send variations of the specific message templates we provide you with to help the customers through their buying experience.

Required Skill: English Speaking

Perks:
* Highest ranked position in Quokka for our virtual team
* Opportunity to advance / get bonuses - if you do a good job we will provide you with bonuses
* Clear onboarding video and materials to ensure success on the job
* $400 per month + bonuses for every customer you help with, resulting in around $475 of total compensation.

About Us:
Quokka Prints is one of the leading custom apparel manufacturers in the U.S. Working with us will provide you with job stability, and the ability to be a part of a fast-growing team with more opportunities in the future.

To Apply for the Job:
1. Change the subject line to ‘Quokka Customer Manager'

2. Answer this question with the letter of the answer you believe is the most correct: if a customer does not respond to us within 2 days, which of the following do you think is the best next step?
A) Don't do anything, we don't want to bother the customer.
B) Wait a week and then send a follow up to the customer
C) Send a follow up to the customer right away to help the deal close

3. Include any prior work experience.

Thank you, looking forward to reading your application!