Assistant Property Manager

EIG Property Management is based in Minneapolis, MN. We manage 1,400 apartment rental units in the Twin Cities. We are seeking a full-time remote Virtual Assistant Property Manager to join our great team! As a Virtual Assistant Property Manager, you will be the primary point of contact for our residents, answering calls, offering tenant support, supporting the on-the-ground property managers, and assisting with various administrative tasks.

The preferred candidate will be a go-getter, willing to work hard, learn new tasks, and be a dedicated and reliable team member. We are looking for one dedicated individual that can work 40-55 hours per week. Generally, the hours are Monday to Friday about 7AM to 5PM US Central, and would include some weekend work. We are not looking for an agency or someone working another job during our business hours.

Responsibilities:
- Coordinate move-ins and move-outs.
- Manage lease renewals
- Draft leases
- Administer electronic document signings
- Maintain property and tenant records.
- Receive and return phone calls and emails.
- Resolve tenant complaints or requests as appropriate and escalate them to the Property Manager.
- Communicate with 3rd party stakeholders
- Review inspection reports
- Call on delinquent tenants and prepare eviction filings.
- Prepare and review rental listings
- Download data and complete data entry tasks
- Communicate with caretakers and review their work
- Maintain parking records
The above is not an exhaustive list.

Job Requirements
- Excellent English speaking and writing ability.
- Technology Requirements: strong consistent internet and electricity, 2 screens, 10-key on your keyboard, headset.
- As this is a work-from-home setup, you must have a quiet working environment anytime you are clocked in for work.
- US Central Time hours as scheduled, generally an 8-10 hour day Monday to Friday between 7AM and 5PM, plus there will likely be a 4-6 hour shift on the weekend, or a general expectations that you will fulfill some work duties on the weekend..

Qualifications:
- Preferred 4-year university degree
- Preferred previous experience in property management
- Preferred experience with Google Workspace, particularly with Google Sheets and/or MS Excel,

Application Requirements
If you are interested in applying, please include the following in your job application submission:
1. A custom audio or video recording. Please take 1 to 4 minutes to share why you are interested in the position, or a quick summary of your experience and qualifications.
2. Confirmation that you are not an agency.
3. Attach a PDF of your resume.
4. Confirm that you plan to conduct the interview with the same quality of computer and equipment that you would bring to the job, including webcam, headset, strong computer. During the interview, you will need to be on video and you will need to share your desktop for a brief spreadsheet exercise.