Klaviyo Specialist

To help our clients increase their revenue by ensuring Klaviyo and Shopify operations are quickly and smoothly executed.

* Transfer over all emails from Figma to Klaviyo (within 24 hours of assignment)
* Setting up banners and discount codes in Shopify (within 24 hours of assignment)
* Miscellaneous Klaviyo tasks (finished within 24 hours of assignment)
* Assisting Account Manager with client reporting (Weekly + Monthly Reports)
* Check the copywriter and designer's work using our Quality Control Process
* Minor text and design edits in Figma
* Internal Communication with Design Teams, Account Managers, and Founder
* Keep up to date with eCommerce best practices of tomorrow through training, research, etc

Transfer Over All Emails from Figma to Klaviyo
* Ideally within 24 hours of assignment
* Once the designer is done & the email is approved by Founder and the client
* Must first optimize via imagecompressor.com, tinypng.com, etc

Setting Up Banners and Discounts in Shopify
* Ideally within 24 hours of assignment
* Anytime that you're assigned this task

Miscellaneous Klaviyo Tasks
* Ideally within 24 hours of assignment
* Setting up segments
* Prepare email campaigns for sending
* Must know how to use Klaviyo variables
* Must know how to use Dynamic elements in campaigns
* Setting up flows, then turning them live
* Must know how to correctly set up flow triggers
* Must know how to include Dynamic elements in flows
* Setting up popups forms
* Setting up A/B Tests

In this role you're responsible for keeping everything in Klaviyo organized
* Everything must be properly named in Klaviyo
* You should know which flows and segments are ours vs. what the brand had previously

Client Reporting (Weekly + Monthly Reports)
* Will need to generate client KPI reports for the Account Manager
* Every Monday and Friday, we will send a short report to the client in Slack
* On the 5th of every month, we will build a monthly KPI report and send it to each clients. This will need to be done on the 5th
of every month
* You will be pulling the information from Klaviyo into our monthly reporting document so that the Account Manger can give
their thoughts on the prior months account performance

Check the Emails Using Our Quality Control Process
* Must have strong attention to detail.
* Catch mistakes before the assets are set live.
* Ensure there are no mistakes after you've uploaded an email into Klaviyo i.e. Checking mobile and Desktop versions, email
size, etc (all in our QC process)

Minor Text and Design Edits in Figma if needed
* Must have basic skills in Figma.
* Make minor last-minute edits for clients

Internal Communication
* Weekly Video Meetings
* Monday and Thursday
* Check-in with Founder & Account Manager 1x daily to update them on your tasks for the day, progress of clients' assets, and
any thoughts, questions, things we can do to improve daily
* Begin your application with the word: "Clemson"
* Share ideas for new ways we can use Klaviyo to help clients (This is HUGEEEEE)
* Share wins
* Ask questions