Appointment Setter Manager

HORISON MARKETING is hiring!

Note: Please submit your application through the link below to be considered for this position.
https://forms.gle/V7H39xp9E2A1zYtL7

We are seeking a dynamic and experienced Appointment Setter Manager to join our growing team. As a Team Manager, you will be responsible for overseeing a team of appointment setters and driving their performance to achieve key performance indicators (KPIs).

What you'll be doing

Team Management:
- Train and onboard new team members.
- Provide ongoing training and coaching to develop team skills and knowledge.
- Motivate and inspire the team to achieve booked appointment targets.
- Monitor team performance and provide regular feedback.
- Conduct performance reviews and identify areas for improvement.
- Collaborate with the Team Supervisor on the team development and KPIs.

Sales Strategy:
- Develop and implement effective sales strategies and tactics.
- Able to identify and prioritise lead distribution to the team.
- Coach the team on effective sales techniques, including objection handling and closing deals.
- Strong background in building scripts for the Appointment Setters.

KPI Tracking and Analysis:
- Track key performance indicators, such as call volume, talk time, conversion rates, and revenue generated.
- Analyze performance data to identify trends and areas for improvement.
- Use data-driven insights to optimize team performance.

Process Improvement:
- Continuously review and improve Appointment Setter processes to increase efficiency and effectiveness.
- Identify opportunities to streamline workflows and reduce bottlenecks.

What are we looking for?
- Proven experience in sales leadership, preferably in a B2B or SaaS environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in CRM software and sales tools. Experience in HubSpot is a plus!
- A passion for sales and a drive to succeed.

Location?
- Full Remote Job Opportunity.

What are the benefits?
- 1 week of paid time off for Christmas after completing 3 months with the company.
- 1 Additional time-off credit per year of service within the company.
- HMO Benefit after 1 year of service (for PH employees)
- 1 week of paid time off yearly (anytime of your choosing) 
- Birthday paid leave to celebrate your special day
- Employee Assistance Program for Disaster-Stricken Employees: Calamity PTO and Calamity Loan
- Paid lunch break everyday (30 minutes for 8 hour shift)
- Commission bonus based on sales performance.
- A fun, fully remote culture that fosters a sense of community and collaboration, promoting a team-oriented culture

This role will have 3 weeks of paid training. Refer to the information below for the training timeline.
- TARGET START DATE: December 16, 2024
- First Week: Dec 16 - 23
- Second Week: Jan 2 - 10
- Third Week: Jan 13 - 17

If you meet the above requirements and are excited about the opportunity to join a dynamic and growing team, we encourage you to submit your application today!

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