General Admin Virtual Assistant at JI Media Group

Are you passionate and eager to join an agency where your growth and impact truly matter?

We are looking for a talented, organized, and driven individual who thrives in fast-paced environments and has a CAN DO attitude. We are looking for someone to join our team long term, who is interested in growing with us as a company and taking on more responsibility in the future!
If you have a sharp eye for detail, exceptional organizational skills, and excellent verbal and written communication skills, we want you on our team! The ideal teammate we are looking for must be hungry for growth - handles criticism well and welcomes feedback, constantly seeking to improve, and initiates leadership when needed.
We are looking for someone who has a positive attitude and would be excited about joining a very close team that loves and respects each other. We care about everyone as an individual and are looking to have someone join our team who loves being part of our journey and community!
ABOUT US
JI Media Group is a dynamic, family-owned real estate media agency experiencing rapid growth in Houston, Texas. Our mission is to provide realtors with top-notch photo and video marketing solutions that boost their visibility and drive business success. We pride ourselves on our commitment to going above and beyond for our clients, offering friendly and personalized service, dependable and fast turnaround times, and flexibility to meet their unique needs. We’re dedicated to fostering a positive and collaborative workplace culture.
Discover more about us on our website and follow our journey on Instagram.
ABOUT THE ROLE
We are looking for a General Admin Virtual Assistant to play a crucial role in ensuring the smooth operation of media deliveries, client relationships, and administrative tasks. This position requires excellent communication skills, strong organizational abilities, and a keen eye for detail. You will also have the opportunity to assist with basic photo and video editing, helping to ensure that our clients receive top-quality content on time.
Key Responsibilities:
Media Deliveries and Orders:
Coordinate and manage the delivery of photo and video content to clients, ensuring timely and accurate distribution.
Process and track client orders, maintaining detailed records of all transactions.
Communicate with clients to confirm delivery schedules and address any questions or concerns. Managing social media platforms by creating, scheduling, and engaging with content to enhance brand visibility. Additional duties involve scraping data for potential leads and assisting in client acquisition efforts to grow the business.
Attention to Detail:
Review media content for accuracy and quality before delivery to clients.
Ensure that all client orders and deliveries are processed without errors.
Double-check all communications and records for accuracy and completeness.
Create Social Media posts, reels, maintain a daily post and help grow the account.
Organizational Skills:
Maintain organized records of client orders, delivery schedules, and media content.
Manage multiple tasks and projects simultaneously, prioritizing workload to meet deadlines.
Support the team with general administrative duties, data entry, and office organization.
Client Relationship Management:
Address client inquiries, resolve issues, and ensure satisfaction with our services.
Assist in gathering feedback from clients to continuously improve our offerings.
Communication Skills:
Effectively communicate with clients and team members through email, texting on our shared phone program, and virtual interactions.
Provide correspondence, including order confirmations, delivery updates, and follow-up messages. Collaborate with the team to ensure clear and consistent communication across all projects.
Photo and Video Editing:
Assist with basic photo and video editing tasks to enhance the quality of media content before delivery. Ensure that all content aligns with the client's vision and meets our company’s high standards for quality.

Qualifications:
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Basic knowledge of photo and video editing software is a plus.
Ability to work independently and as part of a team.
A proactive and detail-oriented approach to tasks.
Reliable high-speed internet connection to ensure smooth communication and timely delivery of media content.
A working laptop capable of handling photo and video editing tasks efficiently.
Backup internet and power solutions to maintain productivity during outages or connectivity issues.
This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service and high-quality content to clients.
Excited to be part of a team that values creativity and outstanding client service?
HERE IS HOW TO APPLY:
1. Record a video of yourself answering the below three questions:
Please share with us your career goals and what you are looking for long term in a job opportunity and career!
Why do you feel you would be a great candidate for this position at JI Media Group?
What made you want to apply for this position?
You can record this on your phone, loom, computer screen record etc.
2. Complete this personality assessment here, DO NOT pay for the results, simply screenshot the graph of the final results to share with us.
3. Finally, please email the VIDEO RECORDING and RESULTS of personality assessment to info@jimediagroup.com


No candidates will be considered if they do NOT complete the above requirements!
We look forward to welcoming a new team member who shares our dedication to excellence and creativity at JI Media Group!
Job Type: Part-time, with room for growth in future!
Pay: $4-$5 per hr
Starting hours: 15-20 hrs per week.
Working hours: Mon-Fri for the first 1-2 months of training, Tue-Sat after the training. Year end bonus eligible.