IT & Automation Specialist

Job Title: IT & Automation Specialist

Built by a team of experts, Trivium is passionate about helping people scale and grow their businesses. Using our established analytical systems and a customized strategy for digital marketing and PPC management, our goal is to generate successful outcomes for brands on Amazon.


Position Overview:
We are seeking a versatile IT & Automation Specialist to join our team and play a key role in optimizing our operations. This position offers an exciting opportunity for a skilled individual to streamline workflows, automate processes, provide technical support, and enhance data reporting systems. The ideal candidate will be a proactive problem-solver who can identify and implement solutions to improve overall efficiency while ensuring smooth integration of tools and maintaining security protocols.

Responsibilities:
Technical Support & Troubleshooting: Provide day-to-day technical support for the tools and apps used by the company, addressing issues and providing solutions to ensure smooth operations.
Automation & Integration: Automate workflows and processes using tools like Make, Zapier, and HubSpot workflows. Integrate data from various platforms (e.g., HubSpot, Google Sheets, MySQL, Google Analytics) to enhance efficiency.
Data Reporting: Develop and maintain reporting systems, leveraging platforms like Looker Studio to visualize and analyze data from different sources for better decision-making.
Cross-Functional Collaboration: Collaborate with different departments to identify areas where automation and technical solutions can optimize business processes.
Tool Evaluation & Implementation: Stay on the lookout for new tools or platforms that could improve efficiency and meet the company’s technical needs. Lead the evaluation, implementation, and integration of new tools.
Security & Compliance: Assist with maintaining security best practices across systems and platforms, ensuring data privacy and compliance.
Documentation & Knowledge Sharing: Create clear, concise documentation for automated processes, technical solutions, and tools used, ensuring transparency and effective knowledge transfer.
Continuous Improvement: Keep up-to-date with the latest automation, cybersecurity, and technology trends, applying relevant insights to improve internal systems and processes.


Requirement:
Technical Expertise: Experience with automation tools such as Looker Studio, Make, Zapier, and integrations with various platforms (HubSpot, Google Sheets, MySQL, etc.).
Problem-Solving: Strong troubleshooting skills to identify and resolve technical issues in workflows and tools quickly.
Attention to Detail: Excellent attention to detail, ensuring accurate data reporting, smooth automation, and system integrity.
Collaboration & Communication: Strong interpersonal and communication skills to collaborate across teams and ensure solutions align with business goals.
Adaptability & Learning: Eagerness to learn new technologies, stay current with industry trends, and continuously enhance automation and technical capabilities.
Security Mindset: General understanding of cybersecurity best practices to ensure secure systems and data handling.


COMPENSATION & BENEFITS

Competitive salary
Full time position
Remote work year-round
35 PTOs / National Holidays per year
Professional development
Fully remote position – work from anywhere!



This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. You will need to be available to work within our core hours from 6:00 to 11:00 am PST. You will need a quiet workspace with fast internet, a webcam, and a microphone for video.

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Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

Give yourself the chance to be part of the greatest team!