Project Manger / Task Wrangler for WordPress Projects

Quick Job Summary:
You’ll juggle tasks, coordinate projects, and ensure smooth communication internally and with our clients.

Location:
Remote

Job Type:
Part-Time (2-3 hours per day, M-F)

Payment Type:
Salary: $7/hour USD



KEY RESPONSIBILITIES:

### Job Responsibilities:

Are you ready to juggle tasks, keep the team on track, and delight our customers? Here's what you'll be doing:

1. **Inbox Superhero:** Keep our customer support inbox tidy and organized, swiftly triaging requests and questions like a pro.

2. **Timeline Whisperer:** Make sure our customers know exactly what to expect and when by setting clear, friendly expectations about our deliverables.

3. **Quick Win Achiever:** If something quick and easy lands in your wheelhouse, tackle it and score those small victories!

4. **Task Distributor Extraordinaire:** Assign tasks to our development team with precision and clarity to keep projects moving smoothly.

5. **Quality Assurance Champion:** Follow up on assigned tasks, ensuring the work is done to your specs and ready for the spotlight.

6. **Delivery Pro:** Be the friendly face delivering completed work to our clients, wrapping up each task with a bow.

7. **Customer Listener:** Dive into our customers' emails, read between the lines, and ask smart questions to truly understand their needs (even when it’s not exactly what they’re asking for).

8. **Project Juggler:** Manage a whirlwind of ongoing tasks using our project management tools, keeping everything on track and prioritized.

9. **Accountability Partner:** Stay on top of task timelines, nudge developers for updates, and hold them accountable for meeting deadlines.

10. **Problem Solver:** Spot a blocker or unanswered question? Escalate them internally and make sure nothing falls through the cracks.

Join us in keeping projects on track, clients happy, and our team running like a well-oiled machine. Let’s build amazing WordPress solutions together!




### Professional Development

**Stay Curious:** Pursue professional development opportunities to sharpen your WordPress skills. We’ll usually foot the bill for training and other resources to help you grow.
**Find Your Fit:** Seek out learning opportunities that excite you—we’ll also share recommendations and often attend the same trainings as a team.
**Keep Up:** Stay in the loop with high-level WordPress news and trends to ensure you’re always ahead of the curve.

### Sharing & Training

**Spread the Knowledge:** Share what you learn with your teammates using our project management tool. Whether it’s a quick note or a detailed screencast, your insights will make a difference.
**Teach and Empower:** Create engaging “how-to” video screencasts to guide teammates and customers when appropriate.
**Lead the Way:** Train teammates on best practices and contribute to the continuous improvement of our internal processes.
**Collaborate with Purpose:** Work together with the team to refine and enhance our workflows, making our agency even more awesome.

### Daily Communication (via Our Project Management App)

**Stay Connected:** Most customer communication will happen over email, but internal communication lives in our project management app.
**Be Visual:** Use quick video screencasts when written updates won’t cut it—they’re great for explaining ideas and resolving issues.
**Report Progress:** Send daily status updates outlining what you’ve accomplished, any questions you have, and blockers you’re facing. These updates are crucial for our globally distributed team.
**Be Responsive:** Regularly reply to to-dos assigned to you, updating their progress, asking questions, or flagging issues as needed.

### Time Logging

**Track Wisely:** Log all your work time in our simple time management software. We trust your judgment on how you spend your time—no micromanagement here.
**Strategic Insights:** Your time logs help us ensure resources are allocated effectively and that we’re making smart strategic decisions.
**Stay Calm:** We aim for a calm and balanced work environment. Check out our philosophy: [tobycryns.com/calm-company/](https://tobycryns.com/calm-company/).
**Collaborate for Success:** Work with teammates to meet timelines and deliverables. Use your influence to gather support and keep projects on track.

### You’ve Got This

**Own Your Role:** Take ownership of your work. If something is blocking your progress, let us know, ask for what you need, and escalate if necessary.
**Ask & Explore:** Regularly ask questions and dive into your work-related curiosities to keep growing and improving.
**Be Human:** We know you have a life outside of work. As long as you deliver on the expectations you set, you’ll thrive with us.
**Manage Your To-Dos:** Create and organize your task lists in our project management tool, ensuring everything gets done as promised.
**Advocate for Success:** Influence teammates and champion your tasks to ensure everything stays on schedule.

### Requirements

** Exceptional written communication skills—your words will be your greatest asset.
** High-level spoken English proficiency for the occasional recorded screencast or customer call.
** Stellar analytical, organizational, and time management abilities.
** The ability to work both independently and collaboratively in a team setting.

### Time Expectations & Weekly Google Meet Calls

**Flexible Hours:** Work approximately 2-3 hours per day (10-15 hours per week) whenever it fits your schedule.
**Monthly Check-Ins:** Join a monthly Google Meet call for up to 1 hour during the 9am-5pm CST timeframe. It could be a quick 5-minute sync or a full hour, but it’ll never exceed that time.
**Proactive Meetings:** If you feel more collaboration is needed for a specific project, advocate for and schedule additional calls as necessary.
**Occasional Customer Calls:** Sometimes, you’ll need to schedule calls with customers to clarify details or resolve confusion. These calls will also fall within the 9am-5pm CST window.

We’re excited to see what you bring to the table and how you’ll help us create amazing WordPress solutions!



How to Apply:
Interested candidates are invited to apply directly here on OnlineJobs.ph. Submit a resume and cover letter outlining why you feel like you'll be a great fit for the job.


Note:
The Mighty Mo! is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.



About Us:
The Mighty Mo! is an established WordPress marketing agency based in Minneapolis, MN, USA. We're a growing 3-person company seeking a part-time Project Managerl to join our fully-remote team. We are looking for an individual who is eager to deliver amazing experiences to our loyal customers. Learn more about how we work here: themightymo.com/why/