Executive Assistant (Administrative & Sales)

Starting Rate: $7.00/hour
Hours: ~10-15hrs/week (remote work environment)
Working time: Weekdays - US Eastern Standard Time (Morning)

Summary – We are seeking a highly organized and detail-oriented Virtual Executive Assistant to join our team and provide remote administrative and sales support to a dynamic translation and interpreting services company. Your main responsibility is to manage email communications of the company, including scheduling appointments and maintaining an organized email inbox. You will also utilize project management tools to assist in lead generation, customer support, performance tracking, and report generation.

Please read all REQUIRED Conditions below before applying -
REQUIRED: Fluency in English and with near-perfect pronunciation (Very Important), excellent internet connection. Excellent phone, email and instant messaging communication skills.
REQUIRED: Minimum 2 years’ experience in email management, project management, appointment scheduling, lead generation, customer support, and sales support.
REQUIRED: Must use Time-tracking software - Hubstaff (will be provided)
REQUIRED: Proficiency in Google Suite, Google Gemini, and Zoho CRM
REQUIRED: Application requirement below
When you send us a message to apply for this position, you MUST include the below sentence in the subject or first sentence of the body. Your application will be automatically discarded if this requirement is not met.
“I am fluent in English, I have 2 years of experience in email and project management as well as sales support. I am Proficient in Google Suite, Google Gemini, and Zoho CRM. I will be available to work for 10-15 hours/week.”

Responsibilities:

Email Management:
- Efficiently manage and prioritize incoming and outgoing emails via Gmail.
- Respond to emails within one business hour.
- Filter and route emails as needed.
- Create, organize, and maintain an efficient email filing system.

Calendar Management:
- Schedule and manage appointments, meetings, and deadlines.
- Coordinate with various time zones and schedules.
- Send out meeting invitations and reminders with Zoom link.
- Reschedule or cancel appointments as necessary.

Sales Assistance:
- Assist with sales tasks, including lead generation, follow-up, and customer communication.
- Prepare sales proposals and presentations within Zoho CRM.
- Track sales performance and generate reports within Zoho CRM.
- Provide excellent customer service and support.

General Administrative Tasks:
- Conduct research and gather information.
- Create and maintain documents and spreadsheets.
- Assist with team PTO management.
- Handle travel arrangements and itineraries.

Preferred Experiences and Skills:
- Minimum 2 years’ experience in Google Suite Applications and Project Management Tools
- Google Suite (Gmail, Drive, Calendar, Google Docs, Sheets, and Slides)
- CRM Software (Zoho CRM)
- Strong problem-solving and decision-making skills with attention to detail.
- Excellent communication (written & oral) and teamwork skills.
- Strong organizational and time management skills (changing priorities & meeting deadlines).
- The ability to adapt to new technologies and learn quickly.
- Strong note taking skills.
- Ability to work independently and as part of a global team.
- A desire to stay current with industry best practices.

Stretch Goals/Responsibilities:
- Build a network of expert linguists in various languages
- Develop and implement effective marketing and sales strategies
- Use of a Sales Intelligence Platform (ZoomInfo)

Keywords:
administrative support, email management, project management, CRM tools, scheduling and calendar management, sales support, lead generation, customer service, Zoho CRM, Google Suite, Gemini