Airbnb Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

500-700

HOURS PER WEEK

40

DATE POSTED

Nov 23, 2024

JOB OVERVIEW

Job Posting: Airbnb Virtual Assistant
Position: Virtual Assistant for Airbnb Management
Salary: $500 - $800/month (depending on experience)
Location: Remote
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About the Role
We are seeking a dedicated and detail-oriented Virtual Assistant to manage the day-to-day operations of our Airbnb properties. This role requires a professional with at least one year of experience in property management support and familiarity with PMS (Property Management System) and task management software. Experience with Guesty or Breezeway is a plus.________________________________________
Key Responsibilities
1. Guest Communication:
• Respond promptly to guest inquiries and messages on Airbnb.
• Handle reservation requests and booking confirmations.
• Address guest concerns and complaints with professionalism and empathy.
2. Calendar Management:
• Keep track of bookings and update availability on Airbnb and other booking platforms.
• Coordinate scheduling with cleaning services and property maintenance teams.
3. Listing Management:
• Update and optimize Airbnb listings with accurate descriptions, photos, and pricing.
• Ensure all listings comply with Airbnb policies and guidelines.
4. Problem-Solving:
• Assist guests with troubleshooting during their stay (e.g., access issues, maintenance).
• Coordinate quick resolutions with on-site teams when needed.
5. Administrative Support:
• Track and record expenses related to Airbnb operations.
• Manage reviews, responding to guest feedback professionally.
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Qualifications
• Previous experience as a Virtual Assistant, Customer Service Representative, or similar role (Airbnb or hospitality experience preferred).
• Strong written and verbal communication skills in English.
• Proficiency with online tools like Airbnb, Google Workspace, and Excel.
• Availability to respond to messages and manage tasks across time zones.
• Excellent organizational and multitasking skills.
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Benefits
• Flexible remote work environment.
• Competitive monthly pay of $500 - $700 (based on experience).
• Opportunities to grow within the role as the business expands.
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How to Apply
Send your resume and a brief cover letter highlighting your experience in Airbnb or hospitality-related roles to ericgray@rentree.properties
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Take the next step in your career while working from the comfort of your home! We look forward to welcoming you to our team!

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