Operations Manager - Product & Operations

APPLY NOW!
SUBMIT YOUR RESUME HERE: https://www.careers-page.com/hiretidal/job/L4WY46YV TO FAST-TRACK YOUR APPLICATION!

Job Title: Operations Manager - Product & Operations
Salary: $1850-$2000/Month
Work Set-Up: Remote
Employment Type: Full-Time
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:
We are looking for a highly organized and efficient Project Manager to join the Product & Operations team. This role will oversee day-to-day dropshipping operations across multiple channels, manage logistics and shipping tasks, and support ad-hoc product-related projects. The ideal candidate is experienced with DTC brands and skilled in supply chain management, inbound/outbound logistics, and project coordination.

Key Responsibilities:
1. Dropshipping & Product Listing Management:
- Manage and monitor orders across various non-Shopify channels (Amazon, Saks, Nordstrom, etc.).
- Resolve order issues, update product listings and catalogs, and evaluate channel performance.
- Analyze and improve performance on each channel
- Work with platforms like Shopify, Amazon, and dropshipping software such as Mirakl/Cymbio.

2. Logistics Support:
- Coordinate inbound shipping tasks, including customs clearance, invoice organization, delivery schedules, and payment tracking.
- Oversee outbound shipping tasks, handle day-to-day issue resolution with 3PL providers, and organize bills.
- Act as the communication link between product, marketing, and operations to ensure smooth processes and proactive updates.

3. Product & Data Organization:
- Support ad-hoc product tasks, including organizing data and facilitating communication between internal teams and external vendors and contract manufacturers.

Software/Platforms/Tools:
- Shopify, Amazon Seller Central
- Excel/Google Sheets
- Mirakl/Cymbio (preferred)
- Additional dropshipping/EDI software experience (preferred)

Qualifications:
- Must be a Filipino citizen.
- Previous experience working directly with a DTC brand
- Proficiency in Shopify and Amazon Seller Central
- Highly proficient in Excel/Google Sheets

Key Qualities:
- Highly organized, proactive, and detail-oriented
- Strong communication skills
- Flexible and adaptable to changing tasks

Shift Schedule:
- Monday-Friday, 8am-4pm during US PST

SUBMIT YOUR RESUME HERE: https://www.careers-page.com/hiretidal/job/L4WY46YV TO FAST-TRACK YOUR APPLICATION!