Frontend Technical Support Specialist

We are seeking a **Frontend Technical Support Specialist** who is not only skilled in **HTML, CSS, JavaScript, React, Next.js, TypeScript, Redux, and data structures** but is also deeply passionate about supporting and encouraging students on their coding journey. This role combines technical expertise with a student-first mindset, empowering learners to overcome challenges and succeed in modern frontend development.

With a competitive monthly compensation of **$2,000**, this position offers the opportunity to guide aspiring developers while fostering a supportive and nurturing environment.

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## Key Responsibilities:

### **1. Student-Centered Support**
- Provide empathetic, patient, and personalized assistance to students facing technical challenges in frontend development.
- Help students debug issues related to HTML/CSS layouts, React components, TypeScript integrations, and Redux state management while ensuring they feel supported and confident.
- Celebrate student progress, reinforcing a growth mindset and maintaining an encouraging atmosphere.

### **2. Mentorship and Encouragement**
- Act as a guide and motivator, providing actionable feedback and celebrating even small wins to boost student morale.
- Share best practices for frontend technologies like Next.js, React, and TypeScript, ensuring students feel capable of applying what they've learned.
- Refer students to senior mentors or additional resources when needed, ensuring they always feel cared for and guided.

### **3. Progress Monitoring and Personalized Engagement**
- Actively track student progress and adapt your guidance to meet their unique needs.
- Send weekly personalized voice messages that are positive and uplifting, addressing student concerns while encouraging them to stay motivated.
- Provide follow-up check-ins to ensure students are on the right track and feel consistently supported.

### **4. Drop-In Sessions and Collaboration**
- Host friendly and approachable drop-in sessions to answer coding questions and encourage collaborative problem-solving among students.
- Foster a safe and inclusive learning environment where all students feel comfortable asking questions and seeking guidance.

### **5. Project Reviews and Constructive Feedback**
- Conduct supportive project reviews that focus on constructive feedback, highlighting strengths while offering clear and actionable suggestions for improvement.
- Emphasize positive reinforcement, particularly when students demonstrate creative solutions or persistence in their work.

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## Qualifications:
- Proficiency in **HTML, CSS, JavaScript**, with strong knowledge of **React, Next.js, TypeScript, Redux**, and **data structures**.
- Exceptional empathy, patience, and communication skills, with the ability to adapt technical explanations to meet students at their level.
- A proven track record of mentoring, coaching, or supporting learners, ideally in an educational or technical support role.
- Strong debugging skills and familiarity with best practices in frontend development.
- A genuine passion for helping students succeed and build confidence in their skills.

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## What We Offer:
- A supportive, student-focused work environment where your passion for teaching and support can shine.
- **Competitive compensation of $2,000/month**, with opportunities to grow in your role.
- The chance to make a meaningful difference in the lives of aspiring developers, guiding them toward success in frontend development.
- Access to a team that shares your commitment to creating a nurturing and empowering learning experience.