Appointment Setter

We are a reputable Plumbing and Air company dedicated to providing top-quality services to our customers. With a strong commitment to customer satisfaction, we are looking for an enthusiastic and detail-oriented Appointment Setter to join our team.

Position Overview:
As an Appointment Setter, you will be the first point of contact for potential customers. Your primary responsibility will be to respond to inbound leads, set appointments for our technicians, and ensure timely follow-ups via calls and texts.

Key Responsibilities:

Respond promptly to inbound leads through calls and text messages.
Schedule appointments for plumbing and air service calls.
Proactively follow up with leads to maximize conversion.
Maintain an organized and up-to-date CRM system.
Deliver excellent customer service while communicating clearly and professionally.
Collaborate with the team to ensure smooth scheduling and customer satisfaction.
Requirements:

Strong verbal and written communication skills in English with a clear and professional accent.
Prior experience in a similar role, such as appointment setting, customer service, or sales support.
Excellent organizational skills and attention to detail.
Ability to work independently and efficiently in a remote setting.
Reliable internet connection and a quiet workspace.
Availability to work EST business hours.
Why Join Us?

Work remotely while contributing to a growing, customer-focused company.
Collaborate with a supportive and dedicated team.
Build valuable skills in lead management and customer relations.
How to Apply:
If you are reliable, customer-focused, and excel at communication, we’d love to hear from you! Send your resume and a brief audio recording introducing yourself to pawansinghpawan622@gmail.com