Expert Customer Phone Support Agent (E-Commerce)

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TYPE OF WORK

Full Time

SALARY

40000-60000

HOURS PER WEEK

40

DATE POSTED

Nov 22, 2024

JOB OVERVIEW

We are looking for an experienced customer PHONE support agent for our E-Commerce (Dropshipping) company.

Requirements:
-Experience with Phone support
-Excellent English & Communication Skills
-Experience with Freshdesk
-Experience working in E-Commerce/Dropshipping company and Shopify
-Work USA timezone

Benefits:
-Bonuses based on performance

IMPORTANT: Please answer following questions for the application, otherwise the application will be ignored:
-How long have you been doing phone support?
-Do you have experience with Freshdesk?
-How many calls did you answer per day with your previous employer?
-What tool did you use for communication with the team?
-Have you used CheckoutChamp?
-Do you have experience with subscription businesses?

SKILL REQUIREMENT
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