Relentless DTC Project Manager / Operations Specialist

Location: Remote (Preference for candidates in Eastern Europe, the Philippines, Latin America, or similar time zones). Must be online during overlap of EU time and California.

Hours: Potential for Full Time if it works out and both sides are seeing the ROI :)

About Us:

We’re a fast-moving direct response/direct to consumer group with a relentless focus on results. We scale trends quickly and pride ourselves on speed to market. We already have a strong team of media buyers and developers — but we’re missing a key player: someone who can drive projects forward with precision, speed, and independence.

If you’re experienced, proactive, and thrive in environments where you take ownership, solve problems, and execute fast, this is the role for you.

The Role:

We’re looking for a DTC Project Manager / Operations Specialist to oversee critical tasks and help eliminate bottlenecks in our operations. This isn’t a passive role—you’ll be expected to bring prior eCommerce/direct response ops experience, ask the right questions when needed, and find answers on your own when possible.

You’ll work across teams—media buyers, developers, and designers—while ensuring projects are completed efficiently and to a high standard. If something needs to get done, you’ll figure it out. If someone needs to get hired, you're empowered to do so after budget has been approved.

What You’ll Do:

Project Management & Execution:

- Coordinate tasks across teams to keep projects moving.
- Setup and ensure that TikTok Shop, Shopify, and Amazon stores are optimized and launched fast.
- Tackle operational tasks directly when needed to maintain momentum.
- Setting up branded social media accounts or hiring someone to handle this sort of thing
- If hiring others, you vet them very carefully and maintain quality in the infrastructure.

Problem-Solving:

- Identify roadblocks, solve them quickly, and ensure nothing slows us down.
- Proactively suggest improvements to processes, tools, or workflows.

Hands-On Work:

- Step in to handle tasks like basic social media graphics, storefront tweaks, or reviewing creative work.
- Work with developers to ensure sites are built to spec and ready for launch. This means you should have experience in direct response marketing and can tell when something looks good/bad or needs changes.

Team Coordination:

- Communicate directly with team members across time zones (PST, CET, IST).
- Check in with me daily (20-30 minutes max, less is more) for updates, questions, and feedback.

What We’re Looking For

Experience:

- 3+ years in eCommerce, DTC operations, or a related field.
- Proven ability to manage and execute projects in TikTok Shop, Shopify, or Amazon environments.
- Familiarity with project management tools (Asana, Trello, ClickUp, etc.).

Skills:

- Relentless focus on execution—speed and "good enough" quality are key.
- Self-starter who knows how to find answers and troubleshoot independently.
- Strong communication skills: Direct, clear, and not afraid to ask questions.

Personality:

- A problem-solver with a "whatever it takes" attitude.
- High attention to detail—cares about the work as much as I do.
- Outcome-driven: You measure success by results, not excuses.
- Someone who does not get overwhelmed easily.

Why Work With Us?

- Autonomy: You’ll have the freedom to take ownership and execute without micromanagement.
- High-Impact Work: Every project you touch will directly drive revenue and growth.
- Growth Potential: If you prove yourself, we’re ready to increase hours, compensation, and responsibilities, bonus profit sharing and more.
- Global Team: Collaborate with a fast-paced team spanning the U.S., Europe, Asia, and Latin America.

How to Apply

- Submit your application: Include your resume and a brief cover letter explaining why you’re a fit for this role.

- Answer these questions:
• Share an example of a project you took from idea to execution.
• How do you handle situations where you’re unclear on how to proceed?
• Optional trial task: Be prepared to complete a short paid task as part of the hiring process if needed.

Key Details

- Timezone Flexibility: You’ll primarily coordinate with team members in PST and CET time zones. Full overlap isn’t required, but availability during key hours is a plus.
- Start Date: Immediate—we’re ready to move fast.