Cloud Infrastructure Engineer/DevOps Engineer

About servicePath™
servicePath™ is an innovative provider of commercial software tailored for IT Service Providers, particularly managed services and cloud computing providers.
We manage a medium-sized AWS environment with approximately 50 EC2 instances, CloudFront, ALB, and S3 infrastructure across 4 regions, alongside RavenDB Cloud. Our toolset includes Pulumi for Infrastructure as Code (IaC), New Relic for monitoring, and Octopus Deploy for deployment automation.
We are strong proponents of leveraging Artificial Intelligence (AI) to drive innovation and align with our core value of continuous improvement. AI integration in our workflows enhances productivity, streamlines processes, and elevates our solutions.
To learn more about our corporate values and how AI shapes our approach, visit our website.

Job Description:
We are seeking an experienced and proactive Cloud Infrastructure Engineer/DevOps Engineer to oversee, automate, and manage our environment efficiently.
At servicePath™, we value candidates eager to leverage advanced tools and technologies to enhance performance and efficiency. Our mission is to streamline tasks, maximize productivity, and drive organizational success.

About the Job:
Job Title: Cloud Infrastructure Engineer/DevOps Engineer
Department: Engineering
Reports to: CTO
Shift: Day Shift
Position: Open-Ended Contract Role
Location: Philippines (remote)

Key Responsibilities:
• Cloud Infrastructure Management:
Manage and maintain AWS infrastructure, including EC2, ALB, CloudFront, and S3, across multiple regions to ensure optimal performance, high availability, and security.
• Provisioning and Automation:
Utilize Pulumi to create and manage Infrastructure as Code (IaC) solutions for automated provisioning and configuration.
• Monitoring and Optimization:
Monitor system performance using New Relic and proactively resolve issues. Optimize resource usage for cost efficiency and performance.
• Deployment Automation:
Manage and enhance deployment pipelines with Octopus Deploy, ensuring seamless releases aligned with CI/CD best practices.
• Backup and Disaster Recovery:
Develop and implement robust backup and disaster recovery plans to ensure data integrity and business continuity.
• Security Management:
Implement and monitor cloud security best practices, access controls, and compliance with relevant industry standards.
• Collaboration and Support:
Collaborate with development teams to support deployments and resolve infrastructure issues. Offer technical expertise to improve team effectiveness.
• Documentation:
Maintain comprehensive documentation of cloud architecture, operational procedures, and policies to ensure knowledge sharing and continuity.

Key Competencies and Experience:
Minimum Requirements:
• Experience: 5+ years in cloud infrastructure management, preferably within AWS, with expertise in EC2, ALB, CloudFront, and S3.
• Skills: Proficiency in Pulumi (IaC), scripting (Python, Bash), and CI/CD tools like Octopus Deploy.
• Monitoring Tools: Experience with New Relic or similar monitoring tools.
• Database Knowledge: Familiarity with RavenDB Cloud or other NoSQL databases.
• Automation: Proven experience in automating deployment, scaling, and system health checks.
• Certifications: AWS Certified Solutions Architect or AWS Certified DevOps Engineer preferred.
• Soft Skills: Strong problem-solving skills, effective communication, and ability to work in a collaborative team environment.
Core Competencies:
• Cloud Infrastructure Management
• Monitoring and Performance Optimization
• Infrastructure as Code (Pulumi)
• Deployment Automation & CI/CD
• Cloud Security Management
• Backup and Disaster Recovery
• Documentation and Knowledge Sharing
• Collaboration and Technical Support
Preferred Experience:
• Knowledge of CRM, CPQ, or Sales Management business systems.
• Understanding of the technology or managed services industries.
• Comprehensive disaster recovery planning.
• Relevant AWS certifications.

Additional Information:
• The role may require on-call support for critical issues or deployments.
• Experience in multi-region architecture and scaling is highly valued.

Compensation and Benefits:
• Competitive salary based on experience.
• Opportunities for professional growth and development.
• Flexible working arrangements.

Equal Opportunity Employer:
At servicePath™, we celebrate diversity and are committed to creating an inclusive workplace where everyone is valued and respected. Employment decisions are made based on merit without regard to race, gender, religion, nationality, sexual orientation, disability, or other protected characteristics.

If you are an existing employee interested in this role, submit your resume and reach out to HR for a confidential discussion about the next steps.

Budget:
16K-20K USD per year + Annual Performance Bonus