VA, Customer service, Shopify Admin

*Our company works in the EST(Toronto, Canada)
*Apply from below link not the message function of this platform.
https://docs.google.com/forms/d/e/1FAIpQLScz6VBUIhqwEnognJ_sYt7n_Sn9paS3TgPzjUPcAAQW2cXPjg/viewform

We are seeking a core team member to join our operations team.
1. Virtual Assistant
- Assist executives with company-wide project management.
- Update and create Standard Operating Procedures (SOPs) and support other team members in completing SOP updates and creations.
2. Customer Support
- Respond to emails from B2C customers.
- Address customer inquiries and resolve issues.
- Coordinate with the logistics team to assist customers.
- Respond to comments on social media platforms.
- Address any other emails or comments from customers.
3. Shopify Admin
- Install and uninstall apps.
- Create product pages.
- Set up campaigns.
- Support automation settings.