Sales Support (Remote)

Sales Support
Full-time | Remote


Job Description:
We are looking for a Sales Support team member to assist with managing lighting packages, customer emails, and supporting the sales team. The ideal candidate will be organized, detail-oriented, and comfortable handling a variety of tasks.


Key Responsibilities:
• Verify lighting packages and plans to ensure accuracy.
• Assist with responding to customer technical inquiries via email.
• Help sales staff with daily tasks, including email correspondence and administrative duties.
• Prepare and send quotes for sales staff.
• Monitor sales activities and update the sales team on progress, including pending orders, quotes, and customer follow-ups.
• Track and follow up on orders and quotes to ensure timely processing.
• Generate basic reports for the sales team.
• Help sales staff with product information and research.


Qualifications:
• Proven experience in sales support and customer service.
• Ability to work with spreadsheets or quoting software (e.g., Excel, CRM systems).
• Strong attention to detail skills to ensure accuracy in pricing and product specifications.
• Familiarity with product catalogs or databases to quickly find information.
• Problem-solving skills to handle special pricing requests or custom quotes.
• Ability to manage multiple tasks efficiently.
• Strong written and verbal communication skills.
• Comfortable working independently and as part of a team.

Pay: $5 - $8/hr


To apply, please provide and answer the following:
1. Updated Resume
2. Can you describe your previous experience in a sales support?
3. What attracts you to this role, and why do you think you would be a good fit for the Sales Support position?