Healthcare CSRs

Hiring healthcare CSRs - Direct to client

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We are seeking a dedicated and experienced Medical Appointment Scheduler to join our OBGYN medical practice. As a crucial member of our team, you will be responsible for handling phone calls related to new patient appointments, utilizing your expertise in medical practices and familiarity with Athena EMRs.

Responsibilities:

* Answer incoming calls for new patient appointments promptly and professionally.
* Utilize the Athena EMR system to efficiently schedule appointments and manage patient information.
* Demonstrate strong follow-up skills by calling back patients to confirm and reschedule appointments as needed.
* Send appointment confirmations via email.
* Work a standard 8-hour day, totaling 40 hours per week.
* Display proficiency in medical insurance processes and terminology.
* Bilingual proficiency in both Spanish and English.
* Act as a self-motivated and dedicated team member.
* Work within the Eastern Time Zone to accommodate our patient base effectively,

Qualifications:

- Previous experience working with medical practices and Athena EMRs.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Familiarity with medical insurance processes and terminology.
- Bilingual proficiency in Spanish and English.
- Self-driven and able to work independently.