Junior Account Associate - Sales Operations

About Us
The NIL Store is at the forefront of Name, Image, and Likeness (NIL) merchandising, partnering with schools and athletes across the country. We are committed to empowering athletes through personalized merchandise and ensuring schools have a seamless, revenue-generating experience. We are expanding our team to enhance our operations, drive athlete success, and support our growing roster of schools and athletes.

Position Overview
The Junior Account Associate will play a crucial role in supporting our account managers by managing sales operations, data entry, and reporting. This role is designed for a detail-oriented individual passionate about sports, sales processes, and delivering high-quality service to schools and athletes. The ideal candidate will be organized, proactive, and have a strong ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities
Sales Operations Support
- Assist account managers by handling day-to-day sales operations tasks, including data management, athlete onboarding, and product launches.

Data Verification and Website QC
- Perform quality checks on athlete information and product listings to ensure data accuracy and consistency across platforms.
- Manage the athlete database, ensuring accurate tracking of sign-ups, sport details, numbers, and artwork progress.

Mock-Up Changes:
- Coordinate any necessary adjustments to product mock-ups, ensuring timely updates and approval.

Seasonal Player Removals:
- Update the athlete database to reflect seasonal changes, removing inactive athletes and updating active rosters.
Process roster changes, including new sign-ups, transfers, and athlete departures, keeping all information up-to-date in the system.

Athlete Onboarding & Tracking
- Facilitate athlete onboarding, transferring opt-ins from Jotform/Airtable to the CSM Tracker.
- Submit and track phase builds for product launches and onboarding progress.
- Deliver “Now Live” graphics to account managers and athletes, ensuring timely communication of merchandise launches.

Data Management & Reporting
- Maintain accurate and up-to-date records of athlete information, sales metrics, and product inventories.
- Generate weekly and monthly reports on athlete activation, merchandise sales, and school performance to support account managers’ strategies.
- Manage the Exclusive Product Board, keeping it updated with new product releases and athlete-specific merchandise.
- Transfer Create-Your-Own-Merch (CYOM) Typeform submissions into digestible cards for the Graphx/Creative team.

Athlete Success & Communication
- Serve as a liaison between account managers and operations, ensuring smooth communication and prompt response to requests.
- Manage direct messages (DMs) from athletes, addressing inquiries and resolving issues promptly.
- Handle ticket requests related to roster management, number changes, athlete removals, etc.

Process Improvement
- Identify and suggest process enhancements that improve efficiency, data accuracy, and the overall onboarding experience for athletes and schools.

Benefits
- Pay: $1,100 per month
- Paid time off
- Paid training

Schedule
- 8-hour shift per day
- 40 hours a week
- Monday to Friday.
- Full-time position

Apply here: https://forms.gle/KPRoVzojcUbzDo598