Virtual Office Manager

Description: We’re seeking a skilled Operations Manager to oversee day-to-day operations, ensuring everything runs smoothly, from scheduling to customer interactions. You will handle administrative tasks, manage CRM tools (like REI BlackBook), and streamline workflows.

Key Responsibilities:

Operations Management:
Oversee day-to-day operations, ensuring everything runs smoothly, from scheduling to customer interactions.
Handle administrative tasks, manage CRM tools, and streamline workflows.

Team Coordination:
Communicate effectively across departments, coordinating projects and monitoring staff productivity.
Act as the central point of contact, ensuring team alignment and holding regular check-ins.

Client & Customer Relations:
Manage client communications and inquiries, resolving issues promptly to maintain high satisfaction.
Ensure that all customer-facing interactions are handled with professionalism and efficiency.

Systems Management & Optimization:
Run and maintain the technology stack, especially the CRM, communication tools, and project management platforms.
Continuously improve systems for efficiency, using automation where possible.

Reporting & Financial Oversight:
Track budgets, expenses, and revenue, providing reports and financial insights to leadership.
Ensure accurate record-keeping and handle invoicing, billing, and expense management.

Schedule: 40 hours per week, 5 days a week.
Location: Work from Home
Salary: Php 100,000/month (Biweekly via wise transfer)

To Apply: Please send a video recording about yourself and your work experience. Make sure to be presentable!
Google Form Link: https://docs.google.com/forms/d/e/1FAIpQLSfb2I_zEoNKM0t_WypBL9iFJcITe6AJ3VgC6BKFsCIAVC6wrQ/viewform