Paypal Dispute Manager

Job Title: PayPal Dispute Manager

Company Overview: Join our dynamic and fast-growing e-commerce team! We operate a thriving Shopify store with a strong customer base and an international reach. We are committed to delivering top-notch service and ensuring smooth financial operations, which is why we are seeking an experienced and proactive PayPal Dispute Manager.

Position Overview: We are looking for a detail-oriented and dedicated PayPal Dispute Manager to oversee and manage all PayPal disputes efficiently. The ideal candidate will have a strong understanding of dispute processes, be an excellent communicator, and possess problem-solving skills to mitigate financial risks and ensure customer satisfaction.

Key Responsibilities:

Manage and respond to PayPal disputes and claims in a timely and professional manner.
Analyze dispute trends and identify potential areas of concern.
Collaborate with the customer service and fulfillment teams to gather necessary documentation and evidence.
Develop strategies to reduce the occurrence of disputes and enhance payment processes.
Maintain detailed records of dispute cases and resolutions.
Ensure compliance with PayPal's policies and practices.
Requirements:

Proven experience managing PayPal disputes, preferably in an e-commerce or Shopify store environment.
Strong understanding of PayPal’s terms and dispute resolution processes.
Excellent written and verbal communication skills.
Ability to work independently and handle multiple cases simultaneously.
Strong attention to detail and organizational skills.
What We Offer:

Competitive salary.
A supportive team environment.
Flexible working hours with remote opportunities.
Opportunity to be part of a fast-growing e-commerce business and contribute to its success.
How to Apply: If you have the experience and skills we’re looking for and want to make an impact, please send your resume and a brief cover letter outlining your relevant experience to