Event Sales Coordinator [Remote]

If you love working with and delighting customers, are resourceful, and love to organize fun group experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Why Join Us:
• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal, and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

ABOUT THE COMPANY
• FunEmpire is an award-winning group experiences company headquartered in Singapore.
• We create unique and fun group experiences for team building, celebrations and gatherings.
• FunEmpire has successfully organized more than 50,000 events for over 1 million happy customers.
• Some of our awards include Forbes 30 Under 30, Brands For Good Champion, APAC Insider Best Team Building Experience Provider, and many more
• For more information, please visit www.funempire.com

Job Description
We are seeking a detail-oriented Sales Support Specialist to join our team. In this role, your primary responsibilities are Lead Qualification and Sales Support:
• Prospect and qualify leads to ensure they meet our criteria before passing them on to the Event Sales Executives.
• Ask intelligent questions, gather relevant event information, assess lead suitability and provide exceptional customer service throughout the lead qualification process
• Provide support to clients after the Sales Executives have confirmed the deal, ensuring smooth event coordination and customer satisfaction

Lead Qualification
• Receive and review leads via phone calls, live chat, and web form, ensuring all necessary information is gathered.
• Contact leads via phone calls to prospect and qualify them according to our criteria.
• Assess lead information provided to determine if the lead meets the minimum requirements.

Sales Support
• Collaborate with the Sales Executives to facilitate a smooth handover of converted leads to the event support stage.
• Provide event details to the clients, including date, time, venue, address, number of participants, activity, and add-ons.
• Assist in creating invoices, waiver forms, and event schedules for confirmed deals.
• Coordinate venue bookings and any necessary add-ons for events.
• Maintain effective communication channels with clients, addressing their inquiries and providing ongoing support throughout the event coordination process.
• Ensure that client payments are processed correctly and monitor payment status.
• Collaborate with relevant team members to ensure the successful execution of events and resolve any issues that may arise.

Job Highlights:
• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real-world impact
• International and collaborative team
• Singapore Time Zone and regular office working hours (i.e. Monday to Friday, 9am to 6pm Singapore Time)

Benefits:
• Salary Range: SGD 600 to SGD 1200 per month depending on qualifications & experience
• 100% remote work
• Great career progression opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact

**TO APPLY FOR THIS JOB:**
Please follow the instructions below very carefully:
1. Submit your job application via this link: https://www.careers-page.com/funempire/job/L3VR74VW
2. In the Job Application Subject Line field, please fill in as follows: “I want to work for you [insert the name of one of the awards our company has won] - Event Sales Coordinator [Remote]"
3. Please fill in the Job Portal Profile URL with your OnlineJobs.PH Profile URL

Please take note that we will only consider candidates who have followed all the above instructions correctly. If you are selected for the interview stage, we will contact you to arrange for an online video interview.