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Join our dynamic online fitness business and make a meaningful impact by helping clients achieve their fitness goals!

Our business is dedicated to creating life-changing transformations through fitness, nutrition, and mindset coaching. We specialize in helping busy professionals reclaim their health and confidence through a structured and supportive approach.

Our mission is to empower clients by streamlining their journey to success with personalised plans, exceptional accountability, and a world-class customer experience. We’re looking for a Virtual Assistant to join our team, supporting operations and ensuring our clients feel valued every step of the way.

Key Responsibilities
• Responding promptly to inquiries via chat software, social media, and email.
• Scheduling consultations between prospective clients and our coaches.
• Keeping detailed and organised records of all client interactions and inquiries.
• Following up with prospective clients to nurture interest and drive engagement.
• Assisting with onboarding new clients, ensuring they feel supported and prepared to begin their fitness journey.
• Managing schedules, appointments, and other administrative tasks to streamline operations.
• Supporting with social media engagement, including responding to comments and DMs.
• Collaborating with the team to meet individual and company benchmarks.

Qualifications
• Proven experience as a Virtual Assistant, Customer Service Representative, or Sales Associate.
• Strong social media and digital communication skills.
• Ability to multitask and quickly prioritise tasks.
• Exceptional written and verbal communication skills in English.
• Detail-oriented, with strong organisational skills.
• Adaptable, proactive, and solutions-focused.
• Passion for fitness and health is a big plus!
• Experience in the fitness, wellness, or coaching industry is an advantage.

About You
• You are passionate about helping people achieve their goals.
• You thrive in a fast-paced, dynamic environment.
• You are confident in communicating with clients and making them feel valued.
• You value flexibility and appreciate a healthy work/life balance.
• You love working remotely and staying productive.
• You enjoy taking initiative and being a key contributor to a team’s success.

What We Offer
• Competitive compensation.
• Flexible work schedule with remote working opportunities.
• A supportive and collaborative team culture.
• Ongoing training and development to help you succeed in your role.
• The chance to work in a growing, impactful online fitness business and make a real difference in people’s lives.