Client Operations and Reporting Specialist

Hey!

We are looking for a full-time Client Operations and Reporting Specialist who is driven, detail-oriented, proactive, responsible, and thinks on their feet. We do not micromanage, so we need someone who can be independent and reliable.

Benefits include:
- 100% remote
- Weekly pay
- USD $5 /Hour = 290 PHP/Hour
- No work during the weekends
- Paid training

We are a marketing company that works with English speakers and already have a team of high-performing individuals from the Philippines. Having a mastery of the English language is a requirement, and will be tested prior to hiring.

I'll ask you what your favorite dog breed is, answer chowchow in your application so I know you've read the full job posting.

Tasks will include:
- Client support via Go High Level
- Weekly and monthly extraction reports
- Social outreach monitoring
- Update the Attendance Tracker of our clients
- Create weekly social media posts for the clients (to be scheduled on a monthly basis)
- Schedule monthly newsletter for the clients
- Create email stats reports of the newsletters
- Organizing tasks to make sure they are assigned to the proper member
- Google Workspace Management (DNS)
- Collaborate with the team on projects
And much more!

Requirements:
- Mastery of the English language (spoken and written)
- Having a quiet environment to work
- A Windows 10 Laptop/PC or Mac (Apple) with at least i3 or equivalent with 4GB RAM
- Reliable internet and fast internet

Applicants should be well versed in using Google Workspace, CRM, and Slack, or, at the very least, be willing to learn how to use them =)

Communication Expectations:
- We use Slack as our primary communication tool.
- We value speed in communication (be prompt and thorough when responding)
- We value over-communication (the more context the better)
- Weekly Full Team Meetings
- Weekly meetings with our Operations Manager
- Regular ad-hoc meetings as needed
- We use T-Metric to track our time for our weekly pay, not to micromanage

Dream Firms Core Values:
Our core values are non-negotiable. The ideal person for this position will resonate with them and align with them.
- Own it: We are all our own worst critic, and when you own your responsibilities by honing your potential, you will never have to worry about whether or not you are doing an excellent job because you can sleep well at night knowing you exceed your own expectations for greatness.
- Naturally Proactive: Actively seeking out ways to improve yourself and those around you comes as naturally to you as breathing. You see all the ways things can be better, and you love making them better.
- Drink Your Own Champagne: If you ask someone to do it, you are willing to do it yourself and show them how it’s done. We celebrate only when we walk the walk, not talking about the walk.

Please note, you must be available to work between 3pm to 11pm, Philippines Time.

You must apply with this link: https://forms.gle/Vaahk99PGDjeYpfq9
(We are accepting applications until Nov. 22, 2024, 9 PM Philippines time)

ANY APPLICATIONS SUBMITTED OUTSIDE THE FORM ABOVE WILL NOT BE CONSIDERED, NOR GARNER A RESPONSE.