Customer Service Rep MUST HAVE PERFECT ENGLIGH NO ACCENT

Remote Position | Full-Time
We are seeking an experienced, professional Customer Service Representative to join our healthcare team. The ideal candidate will have a strong background in BPO (Business Process Outsourcing) and exceptional communication skills.
Key Requirements:

Professional level English communication with minimal to zero accent
Proven experience in customer service, preferably in healthcare
Strong technical aptitude and problem-solving skills
Ability to follow scripts and protocols accurately
Excellence in managing inbound calls and ticket handling
Positive attitude and professional demeanor at all times

Technical Requirements:

Dedicated quiet home office space
Professional USB headset
Hardwired ethernet connection
High-speed internet service
Backup plans for both power and internet connectivity
Windows 10 or newer computer/laptop
Valid government-issued ID

Essential Skills:

Multi-tasking abilities in a fast-paced environment
Strong patient/customer service orientation
Excellent documentation and ticket management skills
Ability to maintain composure under pressure
Reliable attendance and scheduling flexibility

Application Process:
Please send an email to nadia@voxcs.com including:

Your detailed resume
A self-recorded video presentation covering:

Your professional background and relevant experience
Two specific reasons why you would excel in this role

If we feel you are a good fit for the position we will reach out to you for a time to set up an interview.
Good luck!