Credit Repair Dispute Specialist

Job Overview:

We are looking for an experienced and detail-oriented Credit Repair Dispute Specialist to oversee both the front-end and back-end operations of our credit repair services. The successful candidate will be responsible for managing client documentation, maintaining meticulous records, and ensuring the timely tracking of all dispute progress.

Monthly Salary: $800.00 per mo. + potential bonuses
Hours: Up to 40 hours per week, contingent on work availability (overtime may be req.)
Schedule: Mon- Friday 9AM- 5pm EST (US Time)

Key Responsibilities:

- Draft and prepare dispute letters addressed to credit bureaus and creditors.
- File complaints with organizations such as the FTC, CFPB, BBB, and others.
- Manage and update client files, credit reports, and dispute progress records.
- Review and analyze credit reports from various sources (e.g., IdentityIQ, SmartCredit, Credit Karma, Experian, Equifax, TransUnion, mortgage credit reports) to identify inaccuracies and strategize solutions.
- Effectively remove negative items from credit reports, including late payments, collections, charge-offs, bankruptcies (Chapters 7, 11, 13), repossessions, tax liens, foreclosures, negative student loans, child support, and unwarranted hard inquiries.
- Call/communice with credit bureaus to update client personal information and monitor dispute status.
- Apply compliance practices such as Metro 2 and engage in assertive disputing when necessary.

Required Skills and Qualifications:

- Proficient in using tools such as Microsoft Office, Excel, Google Docs/Sheets, and general internet navigation.
- Ability to use VPNs and Proxies.
- Strong ability to analyze credit reports and offer practical, actionable advice to clients.
- Excellent written and verbal communication skills, fluent in English.
- Strong organizational skills, including email management, data tracking, and client communication.
- Capable of working independently and remotely, with the ability to maintain confidentiality and adhere to privacy standards.
- Ability to manage multiple tasks simultaneously and meet deadlines consistently.
- Ability to self reflect, analyze your own strengths and weaknesses, and build/work on them.

Preferred Qualifications:

- Experience in a legal or compliance-related environment.
- Previous experience working in a credit repair or financial services company.
- Ability to manage inbound and outbound client calls with professionalism and clarity.

Application Instructions:

If you're excited about the opportunity and meet the above qualifications, please submit a 1-3 minute video introduction detailing your relevant experience. Upload the video via WeTransfer.com to creditwiz@solunamail.com with the title "Dispute Specialist." In your video, please answer the following questions:

1.How long have you been working in credit repair?
2.Are you currently employed? If so, where?
3.Why did you leave your last position?
4.Can you read and interpret a credit report?
5.Can you differentiate between positive and negative items on a credit report?
6.Do you understand how to calculate credit card utilization?
7.How do you provide feedback to clients on improving their credit scores?
8.What is your approach to analyzing a credit report and identifying areas for dispute?
9.Are you familiar with contacting credit bureaus to dispute negative items and inquiries?
10.Would you consider yourself an expert or a beginner when it comes to disputing?
11.How comfortable are you with offering suggestions for process improvements within the team?
12.When would you be available to start?
13.Have you ever watched Electric Street or Sesame Street?

We look forward to learning more about your skills and experience!